TestingTime
TestingTime: A managed research service for recruiting, scheduling, and running remote usability studies. Ranked #29 of 52 in Usability Testing Software by our editors (6.5/10); pricing: Pricing on request; best for teams outsourcing recruitment and study operations.
At a glance
- Editor score6.5 / 10
- PricingPricing on request
- Best forTeams outsourcing recruitment and study operations
- Participant recruitmentYes
- Founded2015 · Zurich, Switzerland
- Facts checked22 Sep 2026

Where it wins
- International participant recruitment with screening and scheduling
- Supports moderated, unmoderated, prototype, and interview studies
- Handles reminders, replacements, incentives, and payments
Where it doesn't
- Pricing is quote-based rather than publicly itemized
- Native mobile-app research support is not clearly verified
- Plans limit annual orders to 15, 50, or 180 on three tiers
Our verdict on TestingTime
TestingTime is a participant-recruitment and UX research service for companies, product teams, and researchers that want help managing study operations. Customers define the target audience, study format, and screening criteria through an online ordering tool. TestingTime then recruits, screens, schedules, supports, and compensates participants. Its scope covers moderated remote user tests and interviews, unmoderated tests and surveys, prototype usability testing, workshops, diary studies, and research conducted remotely, at customer locations, or in participants’ homes.
The published plans are structured around order volume and managed recruitment. Basic includes 15 orders per year, while Advanced includes 50 and Pro includes 180. All three include unlimited criteria, unlimited test users, remote studies, and a personal customer success manager. Private Pool is a separate option with a dedicated participant pool, ongoing recruitment, unlimited screening, incentive management, and a one-time activation fee. According to the vendor’s pricing page, project pricing and subscription packages are quote-based, so teams should expect a sales-led buying process rather than self-serve plan selection.
TestingTime’s strongest fit is for teams that want recruitment and operational coordination handled alongside research execution. Its real-time recruitment dashboard, participant reminders, replacement recruitment, completion links, participant IDs, and incentive management address the practical work around study delivery. Integrations include RapidUserTests, Loop11, SurveyMonkey, Optimal Workshop, Typeform, and Google Forms. The service operates on the web and supports participant recruitment from an international research panel, including multiple European markets. Choose TestingTime when outsourced recruitment and mixed moderated or unmoderated studies matter more than a low-friction self-serve workflow. Teams prioritizing transparent public pricing or clearly documented native mobile-app research support should consider alternatives.
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TestingTime pricing
All 5 TestingTime plans and prices →
TestingTime fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Participant recruitment | Yes |
| Moderated sessions | Yes |
| Unmoderated sessions | Yes |
| Prototype support | Yes |
| Mobile app support | Yes |
| Participant limit | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Pricing on request (source) |
| Website | testingtime.com |
| Facts checked | 22 Sep 2026 |
Alternatives to TestingTime
- MazeA broad research toolkit with meaningful free access and an enterprise path.9.4
- UserTestingA mature research platform combining recruited participants, moderated sessions, and AI-assisted analysis.9.2
- LyssnaA broad web-based research toolkit with a useful free plan and limited mobile coverage.9.1
See all TestingTime alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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