Tely review
A marketing-led intake platform that connects AI engagement with legal CRM delivery.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Tely is an AI client-acquisition platform for U.S. law firms. It is designed for firms that want to improve visibility in AI search and Google, engage website visitors, qualify prospective clients, confirm fee arrangements, book consultations, and continue follow-up after an initial interaction. Its stated practice-area focus includes personal injury, family law, criminal defense, immigration, business law, and estate planning. Tely also sends consultation and intake information to legal CRM systems.
The product’s strongest area is marketing-led intake automation. AI chat and voice agents can answer prospective-client questions, while automated SMS and email follow-up supports continued engagement. Tely also includes retargeting across Instagram, Google, TikTok, and YouTube, plus AI search visibility and legal-marketing content. Consultation booking and calendar notifications connect acquisition activity to a defined next step, making the platform a fit for firms that want marketing and intake functions closely linked.
CRM fit is centered on delivery and integration rather than broad matter-management functionality. Tely integrates with Clio, MyCase, Filevine, Smokeball, Lawmatics, and PracticePanther, giving firms several established legal-platform connections for consultations and intake information. Pricing is handled through contact with sales, with options to start or book a demo. Firms seeking more complete intake, case, or matter-management depth may prefer a system built primarily around those workflows. Tely is better suited to firms prioritizing prospective-client acquisition, qualification, booking, and follow-up across marketing channels.
Tely pros and cons
- Where it wins
- AI chat and voice agents answer and qualify prospective clients
- Books consultations with calendar notifications and fee confirmation
- Connects intake information to six legal CRM platforms
- Where it doesn't
- Pricing requires contacting sales
- Focused more on acquisition than full matter management
- Retargeting and AI features may exceed simpler intake needs
Tely fact sheet, pricing and score →
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