TelebuSocial
TelebuSocial: A broad social-commerce automation suite with capable workflows and a high entry price. Ranked #172 of 257 in Chatbot Builders by our editors (3.0/10); pricing: Paid; best for social-commerce teams needing inbox automation.
At a glance
- Editor score3.0 / 10
- PricingPaid
- Best forSocial-commerce teams needing inbox automation
- Free planNo
- Paid from$99/mo
- Deployment channelsMultichannel
- Founded2003 · Hyderabad, Telangana, India
- Facts checked21 Sep 2026
Where it wins
- Visual builder with templates, customization, and chatbot training
- Unified inbox with live-agent handoff, broadcasts, and analytics
- WhatsApp, social, API, CRM, and webhook connectivity
Where it doesn't
- Starts at $99 per month with no free plan
- Starter is limited to 2 agents and 1,000 user-initiated conversations
- Core knowledge-base depth is not clearly established
Our verdict on TelebuSocial
TelebuSocial combines chatbot creation, live chat, broadcasts, analytics, API access, and third-party integrations in one customer conversation platform. It is designed for businesses managing support, marketing, and sales conversations across WhatsApp, websites, and social-media channels. Social-commerce teams that need a shared inbox, automated replies, and human agent management will find its feature set closely aligned with daily inbox operations.
Pricing begins with the Starter plan at $99 per month. It includes 2 chat agents, 250 monthly active users, 1,000 user-initiated conversations, a DIY chatbot builder, API access and webhooks, and Google Sheets integration. Business costs $179 per month and adds 5 chat agents, 1,000 monthly active users, 2,000 user-initiated conversations, live chat apps for iOS and Android, Instagram and Facebook chatbots, and support for up to 10 team members. The Custom plan uses custom pricing and includes 500 GPT/Bard queries per month, GPT/Bard integration, quick chatbot training, emotional intelligence, and new feature updates. Integrations include Salesforce, Zoho, Freshdesk, Zendesk, Zapier, and Google Sheets.
The platform’s breadth is its main strength: visual flow building, multichannel deployment, unified inbox management, roles and permissions, scheduled broadcasts, campaign analytics, conversational APIs, and webhooks cover more than basic chatbot answering. That makes TelebuSocial a practical fit for teams coordinating automated and live conversations across several channels. The trade-off is cost at entry, plus tighter Starter limits on agents, users, and conversations. Teams that need free experimentation or whose primary requirement is deeper knowledge-base behavior should compare more specialized alternatives before choosing it.
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TelebuSocial pricing
All 3 TelebuSocial plans and prices →
TelebuSocial fact sheet
| Free plan | No |
|---|---|
| Paid from | $99/mo |
| Deployment channels | Multichannel |
| Visual flow builder | Yes |
| AI bot generation | Yes |
| Knowledge-base answers | Not verified |
| Human handoff | Yes |
| Included conversations | 1000 /mo |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Support | Email, Live chat, Phone |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 6 integrations: Google Sheets, Salesforce, Zoho, Freshdesk, Zendesk, Zapier |
| Pricing | Paid (source) |
| Website | telebusocial.com |
| Facts checked | 21 Sep 2026 |
TelebuSocial integrations
TelebuSocial lists 6 integrations on its own site.
- Google Sheets
- Salesforce
- Zoho
- Freshdesk
- Zendesk
- Zapier
Alternatives to TelebuSocial
- IBM watsonx AssistantA multichannel IBM chatbot platform with visual flows, AI search and human escalation.9.4
- LivePerson Conversational CloudA mature platform for brands combining AI agents, messaging, voice, and human support.9.3
- Oracle Digital AssistantA broad enterprise assistant platform for Oracle-centered teams.9.2
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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