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Surface Analytics review

#12 of 22 in People Analytics

A cloud people analytics tool for conversational workforce analysis and reporting.

7.6/10Editor score
Surface Analytics7.6 Visit site

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Surface Analytics helps People teams explore connected workforce data through natural-language questions and follow-ups. It can turn questions into visualizations, apply shared organizational context, and support reporting with saved charts, downloads, and embedded live views. That makes it a fit for teams that want an approachable way to investigate people data and share findings. It is less suited to buyers whose main requirement is detailed predictive analytics or workforce-planning capabilities.

Analysis can start with automatically selected visualizations or a specified chart type, then be refined through chart types, filters, labels, and palettes. Supported formats include bar, line, donut, and scatter charts. Teams can save live charts or static snapshots to a gallery, download charts as images or CSV, and embed live views in reports. Shared definitions, permissions, benchmarks, and organizational context help align analysis across the broader Surface platform. The listed integrations include Workday, Greenhouse, Culture Amp, ADP, SAP SuccessFactors, UKG, Oracle HCM, BambooHR, Dayforce, HiBob, Lattice, and 15Five.

According to the published plans, Basic includes 6 connected sources and up to 5 contributors; Advanced raises those limits to 15 sources and up to 10 contributors. Both include insights, expert recommendations, and standard benchmarking. Expert includes 27 connected sources, unlimited contributors, custom benchmarking, and MCP access. Each plan directs buyers to contact sales. Surface Analytics may suit teams that want conversational analysis and flexible reporting across people systems; buyers focused primarily on predictive analytics or workforce-planning depth should compare alternatives. Surface Listening is positioned as an add-on, rather than a standalone survey module.

Surface Analytics pros and cons

  • Where it wins
    • Ask workforce-data questions and refine results with follow-ups
    • Customize charts, then save live or static views
    • Export charts as images or CSV, or embed live views
  • Where it doesn't
    • All three plans require contacting sales for pricing
    • Basic and Advanced limit connected sources and contributors
    • The listed features offer less detail on predictive analytics and workforce planning

Surface Analytics fact sheet, pricing and score →

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