Sticky review
Sticky unifies cannabis customer data, compliant messaging, loyalty and automated journeys.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Sticky is a cannabis-focused CRM and retention marketing platform for dispensaries. It combines POS-derived customer profiles with email, SMS/MMS, wallet notifications, loyalty programs, segmentation and automated journeys. Retailers can target individual and live behavioral segments, manage consent and age-gating controls, and connect marketing activity to purchases. Its stated fit spans single-location shops, multi-location operators and enterprise cannabis retailers, making it relevant for teams that want one system for customer engagement and retention workflows.
Pricing is handled through sales rather than published plan tiers. Sticky describes month-to-month billing, with quotes shaped by store count, list size, messaging volume and channel mix; annual prepayment discounts are optional. The platform runs in the cloud through the web and connects with cannabis POS, ecommerce and marketing systems. Its published integration count is 18, including Dutchie, Treez, Flowhub, Cova, Blaze, Greenline, TechPOS, GrowFlow, MJ Freeway, POSaBIT, PROTEUS420, Givex POS, Breadstack, Klaviyo and Marsello. A REST API and signed webhooks support real-time synchronization for teams that need custom data flows.
The standout depth is journey-based CRM execution. Visual journeys can branch on triggers, delays and A/B forks, while geo-fenced offers and proximity-triggered win-back campaigns add location-aware targeting. Apple Wallet and Google Wallet passes deliver push notifications alongside points, rewards and membership programs, and reporting can attribute revenue down to SKU and staff level. Retailers seeking advanced, measurable lifecycle marketing should find this breadth relevant. Organizations wanting transparent self-serve pricing, native mobile apps or support beyond email and documentation may prefer a simpler alternative.
Sticky pros and cons
- Where it wins
- Unified profiles combine POS purchases with engagement data.
- Visual journeys support triggers, branches, delays and A/B forks.
- Wallet loyalty, geo-fencing and SKU-level attribution deepen retention marketing.
- Where it doesn't
- Pricing requires a quote based on store count, volume and channel mix.
- The product is offered through a web platform rather than native apps.
- Support channels are limited to email and documentation.
Sticky fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update