SolarWinds Web Help Desk pricing

Paid#18 of 49 in IT Help Desk SoftwareIT Ticketing Systems IT SLA Management Software

SolarWinds Web Help Desk costs from $320/user/yr on its cheapest paid plan; 11 plans in all, as listed on solarwinds.com — prices checked 23 Sep 2026.

7.4/10Editor score

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SolarWinds Web Help Desk7.4 Visit SolarWinds

SolarWinds Web Help Desk pricing at a glance

Plans 14-day trialPaid No free plan — trial or paid only. Prices checked 23 Sep 2026.

See plans on solarwinds.com

SolarWinds Web Help Desk plans & pricing

Plan	Price	Key limits
1–5 technicians	$533/user/yr Annual subscription; price per technician, per year.	1–5 technicians Unlimited end users
6–10 technicians	$524/user/yr Annual subscription; price per technician, per year.	6–10 technicians Unlimited end users
11–20 technicians	$517/user/yr Annual subscription; price per technician, per year.	11–20 technicians Unlimited end users
21–30 technicians	$507/user/yr Annual subscription; price per technician, per year.	21–30 technicians Unlimited end users
31–40 technicians	$492/user/yr Annual subscription; price per technician, per year.	31–40 technicians Unlimited end users
41–50 technicians	$473/user/yr Annual subscription; price per technician, per year.	41–50 technicians Unlimited end users
51–75 technicians	$444/user/yr Annual subscription; price per technician, per year.	51–75 technicians Unlimited end users
76–100 technicians	$417/user/yr Annual subscription; price per technician, per year.	76–100 technicians Unlimited end users
101–250 technicians	$389/user/yr Annual subscription; price per technician, per year.	101–250 technicians Unlimited end users
251–500 technicians	$357/user/yr Annual subscription; price per technician, per year.	251–500 technicians Unlimited end users
501+ technicians	$320/user/yr Annual subscription; price per technician, per year.	501+ technicians Unlimited end users

Prices as published by the vendor on solarwinds.com, checked 23 Sep 2026; taxes and regional pricing may differ. We do not change a plan's price or its limits — this table is what the vendor's own pricing page said on that date.

What the price includes

Free trial
14 days · no card needed
Built for
Small business, Mid-market, Enterprise
Integrations
8 integrations: SolarWinds Network Performance Monitor, SolarWinds Server and Application Monitor, SolarWinds Network Configuration Manager, Dameware Remote Support, Active Directory, LDAP …
Free plan
No
Paid from
$320/user/yr
SLA management
Yes

Our full SolarWinds Web Help Desk verdict, fact sheet and score →

Prices checked by iTechGuides Editors · Editorial team · Updated Oct 2026

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Last updated 7 Oct 2026 · How we research and update