Smartbill
Smartbill: A detailed cloud WEM platform for controlling multi-carrier telecom costs. Ranked #6 of 13 in Wireless Expense Management (WEM) Software by our editors (8.9/10); pricing: Pricing on request; best for organizations wanting detailed telecom billing control.
At a glance
- Editor score8.9 / 10
- PricingPricing on request
- Best forOrganizations wanting detailed telecom billing control
- Invoice auditingYes
- Founded2006 · Sydney, Australia
- Facts checked24 Sep 2026
Where it wins
- Line-by-line invoice validation and invoice re-rating
- Cost-centre allocation, reconciliation and general-ledger reporting
- ERP and HR integrations with 24/7 email and phone support
Where it doesn't
- Buying starts with a sales conversation and rate-card request
- Web deployment does not provide native mobile or desktop apps
- Stated fit is mid-market and enterprise rather than small teams
Our verdict on Smartbill
Smartbill is a cloud-based wireless expense management platform from Smartbill Pty Ltd, serving businesses and government agencies. It brings multi-carrier billing, telecom expense administration, device and service management, usage analytics, reporting and approval workflows into a web interface. The stated company-size fit is mid-market and enterprise, with administrators and employees supported through cloud self-service. Smartbill also provides implementation and managed mobility services for organizations that need ongoing telecom administration.
Pricing is arranged in tiers based on Services in Operation, with buyers directed to request a rate card through the sales team. The platform connects telecom expense data with financial management systems and ERP platforms, as well as HR systems, helping organizations align service costs with accounting structures and employee records. Cost-centre hierarchies and service-number allocation support chargeback models, while automated reconciliation and general-ledger reports reduce manual finance work. Organizations should expect a sales-led purchasing process rather than a self-serve checkout.
The deepest capability is billing control: Smartbill validates invoices line by line, re-rates charges, reconciles accounts automatically and reports at account, service, itemisation and cost-centre levels. Interactive dashboards, exception reporting and real-time data-usage views add operational oversight, while hardware asset information management extends visibility beyond invoices. Approval workflows support controlled changes and spending decisions. ISO 27001 compliance and 24/7 support through email and phone add assurance for larger operations. Smartbill suits teams that need detailed telecom governance across carriers, devices and cost centres; smaller organizations or buyers seeking native mobile or desktop applications may prefer a narrower, simpler tool.
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Smartbill pricing
Smartbill fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Invoice auditing | Yes |
| Carrier inventory | Yes |
| Cost allocation | Yes |
| Usage analytics | Yes |
| Mobile policy controls | Not verified |
| Deployment | Cloud |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | ISO 27001 |
| Support | Email, Phone · 24/7 |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 2 integrations: Financial management systems/ERP, HR systems |
| Pricing | Pricing on request (source) |
| Website | smartbill.com.au |
| Facts checked | 24 Sep 2026 |
Smartbill integrations
Smartbill lists 2 integrations on its own site.
- Financial management systems/ERP
- HR systems
Alternatives to Smartbill
- CaleroCalero connects telecom invoices, inventory, service changes, and costs in one cloud platform.9.4
- SakonBroad telecom expense automation for mid-market and enterprise environments.9.3
- Advantix TEMA cloud TEM service for managing multi-carrier invoices, inventory, costs, and service changes.9.2
See all Smartbill alternatives →
Smartbill vs the competition
- Smartbill vs Calero
- Smartbill vs Sakon
- Smartbill vs Advantix TEM
- Smartbill vs brightfin
- Smartbill vs Mobil(X)
- Smartbill vs Bluewater Control
Compare Smartbill with any tool side by side →
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Featured on iTechGuides
Smartbill is listed in our Wireless Expense Management (WEM) Software directory. Add the badge to your site — it links back to this page.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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