Site Search 360 review
A low-cost search analytics platform with ecommerce support and broad integrations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Site Search 360 is a hosted search platform for websites, web applications, and ecommerce stores. It combines semantic site search, autocomplete, faceted navigation, customizable results, content indexing, and search analytics. The analytics dashboard reports search activity, result counts, click-through rates, zero-result queries, and related performance metrics. Ecommerce features add product search, filters, product-feed integration, and conversion tracking. It is suited to small sites that need search analytics at a low entry cost, as well as stores that need product discovery and search performance reporting.
Pricing scales by plan and feature depth. The Free plan costs $0 per month and includes sitemap indexing, a custom dictionary, a result manager, community support, and Site Search 360 branding. Columbo costs $9 per month and adds PDF, DOC, PPT, and XLS indexing, popular search suggestions, email support, and reduced branding. Holmes costs $49 per month, while Holmes Pro costs $89 per month; both add ecommerce search and search maps, with Pro also adding JavaScript crawling, Search Success Tracking, and YouTube video indexing. Batman costs $119 per month and adds flexible indexed-entry and search-volume limits, AI Optimization, and API access. Batman Pro costs $374 per month and adds JavaScript crawling and Search Success Tracking. The published plans show monthly USD pricing, with a 10% annual-plan discount.
Platform fit is a strong part of the offering. Site Search 360 is available through web and API access and connects with WordPress, Duda, Lightspeed, OXID, modified eCommerce, Magento, Shopware, Shopify, Make, and Zapier. Its search analytics include zero-result reporting, conversion tracking, result-click analytics, and 3–12 months of data retention. The main trade-off is that more advanced ecommerce, crawling, tracking, AI, and API capabilities sit in higher-priced tiers. Choose it for affordable search analytics and flexible site-search integrations; consider another product if your needs do not justify paid-tier features or monthly plan differences.
Site Search 360 pros and cons
- Where it wins
- Free plan includes sitemap indexing, dictionaries, and result management
- Search analytics covers zero-result queries, clicks, and success tracking
- Integrates with WordPress, Shopify, Magento, Zapier, and Make
- Where it doesn't
- Advanced capabilities require higher-priced monthly plans
- Data retention ranges from 3 to 12 months
- Free plan includes Site Search 360 branding
Site Search 360 fact sheet, pricing and score →
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