Shiptheory
Shiptheory: Rules-based shipping, returns and tracking for connected ecommerce operations. Ranked #18 of 34 in Parcel Management Software by our editors (7.6/10); pricing: 14-day trial; best for UK merchants needing rules-based shipping and returns.
At a glance
- Editor score7.6 / 10
- Pricing14-day trial
- Best forUK merchants needing rules-based shipping and returns
- Free planNo
- Paid from£39/mo
- Branded tracking pageYes
- Founded2015 · Bristol, United Kingdom
- Facts checked21 Sep 2026
Where it wins
- Generates shipping labels and customs documents
- Automates shipment rules across channels and carriers
- Includes returns tracking, portals and branded tracking pages
Where it doesn't
- Earth includes only 1 channel and 2 carriers
- There is no free plan
- Advanced tiers cost more for additional users and connections
Our verdict on Shiptheory
Shiptheory is a web and API shipping management platform for ecommerce retailers and businesses using ERP, WMS, marketplace or web-store systems. It connects sales channels and business platforms with carrier accounts, automates shipping rules, creates shipping labels and customs documents, and supports API-based shipment booking and tracking. Its returns tools include return-label generation, a customer-facing returns portal and returns tracking, making it a fit for UK merchants managing multi-channel shipping and post-purchase workflows.
The plan structure scales access and connectivity. Earth costs £49 per month on monthly billing or £39 per month when billed annually, with 1 user, 1 channel, 2 carriers and email support. Saturn increases this to 3 users, 3 channels and 3 carriers at £119 monthly or £99 annually, with tailored onboarding. Jupiter costs £255 monthly or £217 annually, adding 10 users, premium channels and premium carriers. Cosmos costs £590 monthly or £433 annually and includes unlimited channels, unlimited carriers, tailored onboarding and extended support. A 14-day trial is available separately from the paid plans.
Integration coverage spans Shopify, Magento, Amazon, eBay, WooCommerce, NetSuite and Microsoft Dynamics 365, alongside Royal Mail, FedEx, DPD, UPS and USPS. Branded tracking pages and address validation add customer-facing and operational controls, while the API supports shipment booking and tracking workflows. Shiptheory suits merchants that want configurable automation, carrier connections and returns in one system. Businesses needing only a basic shipping label tool may find its broader workflow focus unnecessary, while operations needing more than 1 channel or 2 carriers must move beyond Earth.
Your product? Our editors can test Shiptheory in depth and publish a review, labelled as paid · from $149/mo →
Shiptheory pricing
All 5 Shiptheory plans and prices →
Shiptheory fact sheet
| Free plan | No |
|---|---|
| Paid from | £39/mo |
| Carrier integrations | 2 carriers |
| Branded tracking page | Yes |
| Exception management | Not verified |
| Returns management | Yes |
| Sales channel integrations | 1 channels |
| API access | Yes |
| Free trial | 14 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Support | Email, Live chat, Phone, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 100+ integrations: Shopify, Magento, Amazon, eBay, WooCommerce, NetSuite … See all → |
| Pricing | 14-day trial (source) |
| Website | shiptheory.com |
| Facts checked | 21 Sep 2026 |
Shiptheory integrations
Shiptheory lists 100+ integrations on its own site — the 12 named here are the ones its pages call out.
- Shopify
- Magento
- Amazon
- eBay
- WooCommerce
- NetSuite
- Microsoft Dynamics 365
- Royal Mail
- FedEx
- DPD
- UPS
- USPS
See all Shiptheory integrations →
Alternatives to Shiptheory
- MetapackA broad parcel platform for retailers that need carrier choice, automation, tracking, and returns.9.4
- ClickPostA broad parcel suite for teams managing carriers, exceptions, returns, and delivery outcomes.9.3
- Parcel Perform (now Perform.AI)A broad logistics control layer for brands managing complex, international parcel operations.9.2
See all Shiptheory alternatives →
Also Ranked In
Shiptheory is ranked in 2 of our directories.
Used Shiptheory? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Shiptheory for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Shiptheory is listed in our Parcel Management Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/shiptheory/"><img src="https://www.itechguides.com/best/badge/shiptheory.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update