Shiptheory review
Rules-based shipping, returns and tracking for connected ecommerce operations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Shiptheory is a web and API shipping management platform for ecommerce retailers and businesses using ERP, WMS, marketplace or web-store systems. It connects sales channels and business platforms with carrier accounts, automates shipping rules, creates shipping labels and customs documents, and supports API-based shipment booking and tracking. Its returns tools include return-label generation, a customer-facing returns portal and returns tracking, making it a fit for UK merchants managing multi-channel shipping and post-purchase workflows.
The plan structure scales access and connectivity. Earth costs £49 per month on monthly billing or £39 per month when billed annually, with 1 user, 1 channel, 2 carriers and email support. Saturn increases this to 3 users, 3 channels and 3 carriers at £119 monthly or £99 annually, with tailored onboarding. Jupiter costs £255 monthly or £217 annually, adding 10 users, premium channels and premium carriers. Cosmos costs £590 monthly or £433 annually and includes unlimited channels, unlimited carriers, tailored onboarding and extended support. A 14-day trial is available separately from the paid plans.
Integration coverage spans Shopify, Magento, Amazon, eBay, WooCommerce, NetSuite and Microsoft Dynamics 365, alongside Royal Mail, FedEx, DPD, UPS and USPS. Branded tracking pages and address validation add customer-facing and operational controls, while the API supports shipment booking and tracking workflows. Shiptheory suits merchants that want configurable automation, carrier connections and returns in one system. Businesses needing only a basic shipping label tool may find its broader workflow focus unnecessary, while operations needing more than 1 channel or 2 carriers must move beyond Earth.
Shiptheory pros and cons
- Where it wins
- Generates shipping labels and customs documents
- Automates shipment rules across channels and carriers
- Includes returns tracking, portals and branded tracking pages
- Where it doesn't
- Earth includes only 1 channel and 2 carriers
- There is no free plan
- Advanced tiers cost more for additional users and connections
Shiptheory fact sheet, pricing and score →
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