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Shakebug review

Freemium#18 of 23 in Mobile App MonitoringCohort Analysis Software

A focused bug-reporting platform with broad diagnostics, analytics, and issue routing.

7.5/10Editor score
Shakebug7.5 Visit Shakebug

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Shakebug is a bug and crash reporting platform for mobile, cross-platform, and web applications. It is aimed at teams that want users and developers to capture in-app issues with annotated screenshots, recordings, network logs, console logs, and device data. Its supported SDKs include iOS, Android, Flutter, React Native, and web frameworks, while its web, iOS, Android, and Chrome extension coverage supports a broad application mix. The product is particularly suited to teams focused on collecting actionable bug reports rather than running a full application-performance monitoring program.

The free Basic plan includes 3 projects, 3 members, unlimited bug and crash reporting, 500 MAU users, and 10 days of data retention. Standard costs $75 per month with monthly billing or $57 per month with annual billing, and adds 6 projects, unlimited members, 20,000 MAU users, and 90 days of retention. Premium costs $125 per month monthly or $94 per month annually, with unlimited projects, unlimited members, 50,000 MAU users, and 180 days of retention. Enterprise adds flexible MAU, unlimited data retention, and on-premise or self-hosted deployment. All plans retain unlimited bug and crash reporting, making the paid tiers primarily a capacity, retention, and deployment expansion.

Shakebug’s standout depth is the amount of context attached to an issue: crash grouping, user journeys, product analytics, custom events, and weekly cohort retention analytics sit alongside bug reports. Issues can move into Slack, Jira, Wrike, Asana, Trello, ClickUp, Monday.com, GitHub, GitLab, and Linear. However, session journey timelines should not be treated as screen-video replay, and the product does not provide verified ANR or application-performance monitoring. Choose Shakebug for in-app bug capture and diagnostic context; choose an alternative if performance monitoring or video-based session replay is central to the workflow.

Shakebug pros and cons

  • Where it wins
    • Shake-based reports include screenshots, recordings, logs, and device data.
    • Automatic crash reporting includes AI crash grouping and journey timelines.
    • Routes issues to Jira, Slack, Trello, Asana, ClickUp, and more.
  • Where it doesn't
    • Does not provide verified ANR or application-performance monitoring.
    • Session journeys are timelines, not screen-video session replay.
    • Free Basic plans are limited to 3 projects, 3 members, and 500 MAU.

Shakebug fact sheet, pricing and score →

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