SetMe review
A capable Windows and macOS remote support tool with no free plan.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
SetMe is remote desktop software for IT professionals, support teams, and businesses managing Windows and macOS computers. It supports both attended remote support, where someone is present, and unattended access for ongoing device management. Core capabilities include remote control, file transfer, session recording, screenshots, remote restart with auto-reconnect, multi-monitor navigation, screen sharing, text chat, audio calls, and team administration. That combination makes it a fit for small support teams that need more than basic screen sharing.
Pricing is structured around individual use and team administration. Core costs $99 per user per year and includes unattended access, multiple concurrent sessions, file transfer and clipboard sync, remote restart, multi-monitor support, and session recording. Solo costs $39 per month or $396 per year, adding attended and unattended support, on-demand connections, screen sharing, audio calls, reports, and MSI mass deployment. Professional costs $49 per seat monthly or $492 annually and adds user management, advanced team reports, and basic access control. Business costs $69 per seat monthly or $696 annually, adding group and policy management, granular access control, and unlimited unattended devices. A 15-day free trial is available.
SetMe’s strongest fit is a Windows-and-macOS environment that needs remote access modes, device management, and operational controls in one desktop-focused service. MSI mass deployment, permissions, reports, and policy management give the higher tiers a clear path for growing support operations, while recording and screenshots help document sessions. The tradeoff is platform coverage: teams requiring mobile applications or operating systems beyond Windows and macOS should choose another product. Organizations seeking a free option should also look elsewhere. For small support teams staying within the supported desktop platforms, SetMe offers a focused set of remote support and management features across several paid tiers.
SetMe pros and cons
- Where it wins
- Combines attended support and unattended device access
- Includes recording, file transfer, restart, and multi-monitor support
- Offers deployment, permissions, reports, and team management
- Where it doesn't
- Supports only Windows and macOS desktop applications
- Has no free plan
- Paid tiers can become costly as teams and seats grow
SetMe fact sheet, pricing and score →
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