ServiceTitan
ServiceTitan: Complete field operations software for trade contractors, with sales-led pricing. Ranked #10 of 94 in Field Service Management Software by our editors (8.4/10); pricing: Pricing on request; best for trade contractors wanting complete field operations.
At a glance
- Editor score8.4 / 10
- PricingPricing on request
- Best forTrade contractors wanting complete field operations
- Free planNo
- Mobile platformsBoth
- Founded2012 · 800 N Brand Blvd #100, Glendale, CA 91203, United States
- Facts checked21 Sep 2026
Where it wins
- Offline mobile workflows sync automatically when connectivity returns
- Covers scheduling, routing, estimates, payments, and recurring service
- Customer portal supports invoices, memberships, contracts, and requests
Where it doesn't
- Pricing requires contacting sales
- No free plan is available
- Accounting integrations are limited to Sage Intacct and QuickBooks
Our verdict on ServiceTitan
ServiceTitan is a cloud-based field service management platform for residential, commercial, and construction contractors. It brings scheduling, dispatching, customer and job records, estimates, invoicing, payments, technician mobile workflows, memberships, service agreements, reporting, and accounting integrations into one system. Its focus fits HVAC, plumbing, electrical, pest control, lawn care, and other trade businesses that want to manage office and field operations together across web, iOS, and Android.
Pricing follows a contact-sales model, with no free plan. The named packages are Starter, Essentials, and The Works. Each plan lists Dispatching, Scheduling, Call booking, Invoicing, Pricebook, and Mobile estimates as highlights. The package names establish a tiered buying structure, but the listed highlights do not show a difference in those core capabilities. Businesses evaluating the product should therefore discuss package scope and commercial terms directly before choosing a tier. The platform is oriented toward organizations that need a broad operational system rather than a free or self-serve starting point.
Its strongest fit comes from the combination of field execution and customer administration. Technicians can access job details, forms, photos, estimates, and payments in the mobile app, including offline workflows that synchronize when connectivity returns. Route optimization uses driving time and distance, while customer portals support invoices, online payments, memberships, contracts, and appointment requests. Recurring service events and automatic billing support ongoing agreements. Sage Intacct and QuickBooks integrations connect accounting workflows, but businesses centered on other accounting systems may need to assess ecosystem fit carefully. Trade contractors seeking complete operations coverage should consider ServiceTitan; teams prioritizing free access or a simpler narrow tool should look elsewhere.
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ServiceTitan pricing
All 3 ServiceTitan plans and prices →
ServiceTitan fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Mobile platforms | Both |
| Invoicing and payments | Yes |
| Offline mode | Yes |
| Route optimization | Yes |
| Customer portal | Yes |
| Recurring jobs | Yes |
| Technician limit | Not verified |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, PCI DSS |
| Support | Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 3 integrations: QuickBooks, Sage Intacct, Viewpoint Vista |
| Pricing | Pricing on request (source) |
| Website | servicetitan.com |
| Facts checked | 21 Sep 2026 |
ServiceTitan integrations
ServiceTitan lists 3 integrations on its own site.
- QuickBooks
- Sage Intacct
- Viewpoint Vista
Alternatives to ServiceTitan
- ServiceMaxA broad field service suite for complex assets, with quote-based pricing.9.4
- IFS Cloud Field Service ManagementA broad field service platform for enterprises coordinating complex mobile workforces.9.3
- Salesforce Field ServiceA broad Salesforce-native field service suite for complex mobile operations.9.2
See all ServiceTitan alternatives →
Also Ranked In
ServiceTitan is ranked in 9 of our directories; the 6 strongest besides Field Service Management Software.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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