ServiceMonster
ServiceMonster: A broad carpet-cleaning operations suite for established teams with complex dispatch needs. Ranked #3 of 28 in Carpet Cleaning Software by our editors (9.0/10); pricing: 14-day trial; best for established teams with advanced dispatch needs.
At a glance
- Editor score9.0 / 10
- Pricing14-day trial
- Best forEstablished teams with advanced dispatch needs
- Free planNo
- Paid from$79.99/mo
- Carpet workflowsYes
- Facts checked21 Sep 2026
Where it wins
- Recurring carpet-cleaning jobs and monthly service agreements
- Multi-route scheduling with mobile technician tools
- Estimates, payments, communications, marketing, and reporting in one platform
Where it doesn't
- No free plan
- Monthly pricing starts at $99.99
- The broad feature set may exceed simple scheduling needs
Our verdict on ServiceMonster
ServiceMonster is field service management software for carpet cleaners and other cleaning businesses. It brings together customer accounts, job histories, scheduling, dispatch, routing, estimates, proposals, invoicing, payments, marketing, and reporting. Carpet-specific workflows include recurring jobs and monthly service agreements, while technicians can access scheduling, job tracking, and customer lookup through iOS and Android apps. It is best suited to established solo, small, or mid-market teams that need more than a basic calendar and want office and field operations in one system.
Pricing is available in Basic, Grow, and Premier tiers, with monthly and annual billing. Basic costs $99.99 per month monthly or $79.99 per month annually and includes centralized client and operations management. Grow costs $199.99 monthly or $149.99 annually, adding marketing, lead tracking, reports, and dashboards. Premier costs $279.99 monthly or $229.99 annually, with advanced automation and sales features. A 14-day trial is available without a required card. The annual plans lower the monthly price, while the higher tiers are aimed at teams that need marketing and automation alongside dispatch.
The platform supports web, iOS, Android, and API access, with integrations including QuickBooks Online, QuickBooks Desktop, Google Calendar, Zapier, Authorize.net, Twilio, Stripe, Hatch, and SendJim. Automated email and text communications, online approvals, on-site proposals, integrated payments, route planning, and dashboards give it a wide operating scope. That breadth is useful when carpet-cleaning work includes recurring scheduling, multiple routes, customer follow-up, and payment collection. Teams seeking only straightforward appointment scheduling may find the paid structure and wider feature set more than they need; established operations with advanced dispatch requirements are the stronger fit.
Your product? Our editors can test ServiceMonster in depth and publish a review, labelled as paid · from $149/mo →
ServiceMonster pricing
All 3 ServiceMonster plans and prices →
ServiceMonster fact sheet
| Free plan | No |
|---|---|
| Paid from | $79.99/mo |
| Carpet workflows | Yes |
| Recurring jobs | Yes |
| Technician scheduling | Yes |
| Route planning | Yes |
| Customer reminders | Yes |
| Mobile access | Ios_android |
| Free trial | 14 days · no card needed |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | PCI DSS |
| Support | Email, Phone, Community, Docs |
| Built for | Solo, Small business, Mid-market (editorial estimate) |
| Integrations | 20+ integrations: QuickBooks Online, QuickBooks Desktop, Google Calendar, Zapier, Authorize.net, Twilio … See all → |
| Pricing | 14-day trial (source) |
| Website | servicemonster.com |
| Facts checked | 21 Sep 2026 |
ServiceMonster integrations
ServiceMonster lists 20+ integrations on its own site — the 9 named here are the ones its pages call out.
- QuickBooks Online
- QuickBooks Desktop
- Google Calendar
- Zapier
- Authorize.net
- Twilio
- Stripe
- Hatch
- SendJim
See all ServiceMonster integrations →
Alternatives to ServiceMonster
- FormitizeA complete carpet-cleaning workflow covering scheduling, fieldwork, customers and payments.9.4
- QuoteIQA broad operations platform with carpet-relevant documentation, routing, payments, and team tools.9.2
- FieldifiedA broad field-service platform with a free plan and tools for mobile cleaning teams.8.8
See all ServiceMonster alternatives →
ServiceMonster vs the competition
- ServiceMonster vs Formitize
- ServiceMonster vs QuoteIQ
- ServiceMonster vs Fieldified
- ServiceMonster vs ServiceOS
- ServiceMonster vs Sesklo
- ServiceMonster vs MioCommerce
Compare ServiceMonster with any tool side by side →
Used ServiceMonster? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used ServiceMonster for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
ServiceMonster is listed in our Carpet Cleaning Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/servicemonster/"><img src="https://www.itechguides.com/best/badge/servicemonster.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update