SepticTrack
SepticTrack: A reporting-focused web platform for septic programs, councils and service teams. Ranked #14 of 21 in Septic Service Software by our editors (7.5/10); pricing: Paid; best for municipal or reporting-focused septic programs.
At a glance
- Editor score7.5 / 10
- PricingPaid
- Best forMunicipal or reporting-focused septic programs
- Free planNo
- Septic workflowsYes
- Facts checked22 Sep 2026
Where it wins
- Combines scheduling, recurring services, inspections and pump-outs
- Maintains property, wastewater and service-history records
- Supports GPS mapping, council reports, logs and data exports
Where it doesn't
- Web access requires internet-connected devices for field data entry
- There is no free plan
- Its core workflow does not center on invoicing or payment processing
Our verdict on SepticTrack
SepticTrack is a web-based platform for councils, septic service providers, service agents and plumbing businesses. It brings scheduling for pump-outs, repairs, inspections and recurring services into the same system as property records, wastewater-system details and service history. Field teams can enter data from internet-connected devices, add technician notes and attach photos to property and service records. Separate portals for service agents and administrators support different operational roles, while customer and council reporting extends the workflow beyond the service team.
Its strongest fit is reporting-heavy septic operations. Automated customer and council reports, daily job and asset-data reporting, user activity logs, and Excel, PDF and CSV exports support administrative review and information sharing. GPS asset marking and mapping add a geographic layer to property and wastewater records. These capabilities make the product relevant to municipal or council programs that need structured records, recurring-service tracking and traceable activity rather than a narrow scheduling calendar.
The published plan structure separates the Platform Subscription, Service Reporting and Council Portal. The Platform Subscription provides core access for service workflows and reporting; Service Reporting offers per-service reporting options for submitted jobs and activity; and the Council Portal provides configured access for council or LGA requirements. Service Reporting is usage-based, while the Council Portal is priced by agreement. SepticTrack should suit organizations prioritizing inspections, records, mapping and formal reports. Teams primarily seeking payment processing or a broader financial workflow should compare alternatives built around those functions.
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SepticTrack pricing
All 3 SepticTrack plans and prices →
SepticTrack fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Septic workflows | Yes |
| Route optimization | Not verified |
| Recurring service | Yes |
| Inspection forms | Yes |
| Customer records | Yes |
| Invoicing and payments | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | 2FA |
| Support | Email, Tickets |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Paid (source) |
| Website | septictrack.com |
| Facts checked | 22 Sep 2026 |
Alternatives to SepticTrack
- SepticSyncA broad septic workflow platform with a useful free forms tier and costly advanced plans.9.4
- PortaProA focused field-operations platform for growing septic businesses with offline workflows.9.2
- PumpDocketA focused web platform for septic operators managing compliance, field work, and KPIs.9.1
See all SepticTrack alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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