Sandeshly review
A practical free starting point for WhatsApp broadcasts, CRM, and follow-ups.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Sandeshly is a WhatsApp marketing and CRM platform for businesses and teams using the official Meta WhatsApp Business Cloud API. It brings campaign broadcasts, personalized template variables, template approval tracking, lead capture, delivery tracking, shared inboxes, and automated follow-ups into a web and API-based product. Marketing, sales, and customer-support teams can use it for campaign outreach, 1:1 service conversations, and lightweight pipeline management. It is a particularly suitable fit for small teams that want core WhatsApp campaign functions without starting on a paid plan.
The free plan covers 500 contacts and 25 broadcasts per month. It also includes a template builder with Meta sync, a shared inbox for 1:1 service conversations, and a lead CRM. Starter costs INR 999 per month and adds unlimited contacts and broadcasts, bulk personalization, throttling, auto-retry, scheduled campaigns, and a shared team inbox. Growth costs INR 1499 per month and adds three drip sequences, automated follow-up sequences, automation rules, auto-replies, and an AI FAQ auto-answer bot. Meta WhatsApp messaging charges are billed separately, and AI features on Growth are usage-billed separately.
Sandeshly’s feature depth is strongest around WhatsApp campaign operations: teams can submit, version, and track message template approvals; import CSV or contact-list audiences; monitor sent, delivered, read, and replied status; and export campaign activity with audit logs. Its integrations include Meta WhatsApp Business Cloud API, Meta lead forms, Click-to-WhatsApp, and inbound webhooks, keeping the ecosystem focused rather than broad. Choose Sandeshly for WhatsApp-first marketing and service workflows, especially when free campaign fundamentals matter. Teams needing wider integration coverage or a broader channel mix should consider a more expansive alternative.
Sandeshly pros and cons
- Where it wins
- Free plan includes broadcasts, templates, inbox, and lead CRM
- Personalized broadcasts support variables, throttling, and auto-retry
- Growth adds drip sequences, automation rules, and an AI FAQ bot
- Where it doesn't
- Free plan is limited to 500 contacts and 25 broadcasts monthly
- Integrations center on Meta tools, Click-to-WhatsApp, and webhooks
- Meta message charges and AI usage are billed separately
Sandeshly fact sheet, pricing and score →
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