Salesforce Authenticator
Mobile MFA app with push approvals and TOTP codes.
At a glance
- Editor score8.0 / 10
- PricingFree plan
- Best forSalesforce organizations needing managed MFA
- Free planYes
- Paid fromNone
- Push approvalsYes
- Facts checked21 Sep 2026
Where it wins
- Push approvals and offline TOTP codes support flexible sign-in verification.
- Permission-set deployment gives Salesforce administrators organization-level control.
- Encrypted transfer, location automation, and activity history extend account management.
Where it doesn't
- Backup and transfer require at least one connected Salesforce ecosystem account.
- Support is limited to iOS and Android devices.
- The documentation describes transfer rather than continuous multi-device synchronization.
Our verdict on Salesforce Authenticator
Salesforce Authenticator is a free mobile multi-factor authentication app for Salesforce users and other online accounts that support time-based one-time passcodes. It supports iOS and Android, combining push notifications for approving or denying verification requests with TOTP generation for offline authentication. Salesforce organizations are the clearest fit: administrators can deploy the app through Salesforce permission sets across services including Salesforce.com, Commerce Cloud, Heroku, Sales Cloud, Marketing Cloud, MuleSoft, Quip, and Tableau.
Its strongest distinction is the balance between approval-based MFA and offline access. Push notifications cover connected sign-in and activity approvals, while time-based passcodes continue to work without connectivity. Location-based automation can recognize trusted account activity, and activity history plus trusted-location access remain available offline. Encrypted backup and transfer help move connected account data, but those capabilities are available only when at least one Salesforce ecosystem account is connected. The published documentation describes backup and transfer rather than continuous multi-device synchronization, so organizations should evaluate that workflow against their account-management needs.
For Salesforce administrators, permission-set deployment makes the app more suitable for managed organizational MFA than a standalone personal authenticator. Its ecosystem coverage is particularly relevant when teams work across Salesforce products and need push approvals alongside TOTP codes. It is less suited to buyers seeking a broader platform footprint beyond iOS and Android, or a continuously synchronized multi-device experience. Choose Salesforce Authenticator when Salesforce ecosystem alignment, organization deployment, offline codes, and location-aware approvals are priorities; consider an alternative when those requirements are secondary to wider device support or different synchronization needs.
Salesforce Authenticator pricing
All 1 Salesforce Authenticator plans and prices →
Salesforce Authenticator fact sheet
| Free plan | Yes |
|---|---|
| Paid from | None |
| Code type | Totp |
| Push approvals | Yes |
| Encrypted backup | Yes |
| Multi-device sync | Not verified |
| Team administration | Yes |
| Supported platforms | iOS, Android |
| Deployment | Mobile |
| Platforms | iOS, Android |
| Compliance & security | 2FA |
| Support | Docs |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 8 integrations: Salesforce.com, Commerce Cloud, Heroku, Sales Cloud, Marketing Cloud, MuleSoft … |
| Pricing | Free plan (source) |
| Website | salesforce.com |
| Facts checked | 21 Sep 2026 |
Salesforce Authenticator integrations
Salesforce Authenticator lists 8 integrations on its own site.
- Salesforce.com
- Commerce Cloud
- Heroku
- Sales Cloud
- Marketing Cloud
- MuleSoft
- Quip
- Tableau
Alternatives to Salesforce Authenticator
- Proton AuthenticatorA mature free option for secure 2FA codes across mobile and desktop platforms.6.8
- Google AuthenticatorA free, straightforward authenticator with offline codes, sync, and QR transfers.—
- AuthyA focused free authenticator for mobile users who need synced TOTP tokens.6.8
See all Salesforce Authenticator alternatives →
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Guides on authenticator apps
- How to use Microsoft Authenticator app on PC and PhoneAug 2026
- How to Set Up Apple’s Authenticator AppAug 2026
- How to Move Microsoft Authenticator App to a New PhoneAug 2026
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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