Riverbed Agentic AI
Riverbed Agentic AI: Autonomous incident response with telemetry correlation, workflow controls and service-desk actions. Ranked #2 of 26 in AI IT Agents by our editors (9.1/10); pricing: Pricing on request; best for mid-market and enterprise IT operations teams.
At a glance
- Editor score9.1 / 10
- PricingPricing on request
- Best forMid-market and enterprise IT operations teams
- Autonomy levelAutonomous
- Founded2002 · California, United States
- Facts checked24 Sep 2026
Where it wins
- Correlates telemetry across IT environments in real time
- Can investigate incidents and execute remediation autonomously
- Includes workflow building, governance policies and audit logging
Where it doesn't
- Pricing requires contacting sales
- Cloud deployment may not suit teams needing another delivery model
- Autonomous remediation may be too broad for teams seeking triage only
Our verdict on Riverbed Agentic AI
Riverbed Agentic AI is an enterprise IT-operations capability for teams seeking to automate incident response across endpoints, applications, networks and cloud environments. It uses agents to correlate telemetry, investigate incidents, prevent disruptions and carry out remediation. The product is part of the Riverbed Platform and Riverbed IQ intelligence layer, and is positioned for a controlled progression from AI-assisted to autonomous operations. Its stated company-size fit is mid-market and enterprise; smaller teams or organizations looking only for an alerting or triage tool may find its scope broader than needed.
Its strongest fit is operational breadth: the published features include real-time telemetry correlation, autonomous investigation and remediation, self-healing operations, and AI-powered service-desk triage, remediation and escalation. A no-code/low-code workflow builder and pre-built or customizable integrations connect the capability to systems including AWS, Azure, Google Cloud, Jira, Datadog, Dynatrace and Freshservice. Riverbed Q provides a conversational natural-language interface. This ecosystem orientation may suit organizations with varied monitoring and orchestration tools, while buyers should assess whether their specific workflows and systems are covered before adopting autonomous actions.
Governance is central to the offering: Riverbed describes policies, guardrails and human oversight, alongside audit and diagnostic logging. The combination is relevant where teams want agents to take action but need control over how those actions are governed and reviewed. According to Riverbed's published commercial information, Agentic AI plan prices are not published and prospects are directed to request a demo; Riverbed IQ is the documented SaaS delivery vehicle. Cloud is the listed deployment model, and documentation is the listed support channel. Choose it if your organization wants governed automation spanning investigation through remediation; consider a narrower alternative if you need transparent self-serve pricing or do not want cloud deployment.
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Riverbed Agentic AI pricing
Riverbed Agentic AI fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Autonomy level | Autonomous |
| Deployment | Cloud |
| Endpoint remediation | Yes |
| Workflow builder | Yes |
| Knowledge sources | Not verified |
| Support channels | Not verified |
| Audit logs | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, ISO 27001, GDPR |
| Support | Docs · 24/7 |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 16 integrations: Anthropic, Atlassian Jira, AWS, Ansible, AppDynamics, Azure … See all → |
| Pricing | Pricing on request |
| Website | riverbed.com |
| Facts checked | 24 Sep 2026 |
Riverbed Agentic AI integrations
Riverbed Agentic AI lists 16 integrations on its own site.
- Anthropic
- Atlassian Jira
- AWS
- Ansible
- AppDynamics
- Azure
- BMC Helix
- BigPanda
- Datadog
- Dynatrace
- Freshservice
- Google Cloud
- Google Gemini
- Jamf
- Juniper Mist
- Microsoft Graph
See all Riverbed Agentic AI integrations →
Alternatives to Riverbed Agentic AI
- Kaseya Agentic IT Management PlatformAutonomous IT workflows span ticket triage, endpoint remediation, security and backup.9.2
- ServiceNow AI Agent StudioA governed workspace for building and coordinating AI agents across enterprise workflows.9.0
- BMC HelixGPTA configurable AI layer for BMC Helix customers seeking employee self-service and IT insights.8.9
See all Riverbed Agentic AI alternatives →
Riverbed Agentic AI vs the competition
- Riverbed Agentic AI vs Kaseya Agentic IT Management Platform
- Riverbed Agentic AI vs ServiceNow AI Agent Studio
- Riverbed Agentic AI vs BMC HelixGPT
- Riverbed Agentic AI vs Leena AI IT Service Desk
- Riverbed Agentic AI vs Aisera AI Service Desk
- Riverbed Agentic AI vs OpenText AI Operations Management (formerly Operations Bridge)
Compare Riverbed Agentic AI with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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