Kaseya Agentic IT Management Platform
Kaseya Agentic IT Management Platform: Autonomous IT workflows span ticket triage, endpoint remediation, security and backup. Ranked #1 of 26 in AI IT Agents by our editors (9.2/10); pricing: Pricing on request; best for IT teams automating endpoint and service operations.
At a glance
- Editor score9.2 / 10
- PricingPricing on request
- Best forIT teams automating endpoint and service operations
- Autonomy levelAutonomous
- Founded2000 · Miami, Florida, United States
- Facts checked24 Sep 2026
Where it wins
- Digital Specialists autonomously triage and route tickets.
- Endpoint monitoring, patching and auto-remediation work across operations.
- Cross-product workflows connect IT operations, security and backup.
Where it doesn't
- Pricing is customized and requires contacting sales.
- Capabilities may vary by product or early-access status.
- The broad scope may exceed the needs of teams seeking a narrow tool.
Our verdict on Kaseya Agentic IT Management Platform
Kaseya Agentic IT Management Platform brings IT operations, endpoint management, security and backup into a cloud-based system with an execution layer for automated work. Kaseya Intelligence includes Digital Specialists for autonomous ticket triage and routing, plus an AI assistant that offers contextual answers and can invoke agents. The platform is positioned for managed service providers and internal IT teams, with stated fit across small, mid-market and enterprise organizations. It suits teams seeking to automate service and endpoint operations in one environment rather than adopt a single-purpose agent.
Its scope reaches from monitoring and patching endpoints to remediation, ransomware detection and endpoint isolation. Kaseya also describes cross-product automation, automated multi-step workflow generation in VSA 10, and AI-powered backup screenshot verification. The integration ecosystem, through the Kaseya Technology Alliance Program, includes products such as Acronis, Bitdefender, Cisco, ESET, Sophos Central, Veeam and Xero. This breadth is useful where teams need workflows spanning operations, security and backup; buyers should check which capabilities apply to their specific Kaseya products and availability status.
Kaseya publishes customized pricing rather than plan prices, so buyers need to contact sales to understand the commercial fit. Support channels include chat, phone, community and documentation, with 24/7 support listed. The platform announcement is dated April 28, 2026, and capabilities or availability may vary by product or early-access status. Choose it if autonomous triage, endpoint remediation and cross-product workflows address a broad IT operations need. Teams looking only for a narrow ticket-routing or endpoint tool may prefer a more focused option.
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Kaseya Agentic IT Management Platform pricing
Kaseya Agentic IT Management Platform fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Autonomy level | Autonomous |
| Deployment | Cloud |
| Endpoint remediation | Yes |
| Workflow builder | Yes |
| Knowledge sources | Not verified |
| Support channels | Not verified |
| Audit logs | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Support | Live chat, Phone, Community, Docs · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 13 integrations: Accelo, Acronis, Bitdefender, Cisco, ConnectBooster, ESET … See all → |
| Pricing | Pricing on request (source) |
| Website | kaseya.com |
| Facts checked | 24 Sep 2026 |
Kaseya Agentic IT Management Platform integrations
Kaseya Agentic IT Management Platform lists 13 integrations on its own site.
- Accelo
- Acronis
- Bitdefender
- Cisco
- ConnectBooster
- ESET
- QuickBooks
- Ninite
- Rewst
- Sophos Central
- Veeam
- Webroot
- Xero
See all Kaseya Agentic IT Management Platform integrations →
Alternatives to Kaseya Agentic IT Management Platform
- Riverbed Agentic AIAutonomous incident response with telemetry correlation, workflow controls and service-desk actions.9.1
- ServiceNow AI Agent StudioA governed workspace for building and coordinating AI agents across enterprise workflows.9.0
- BMC HelixGPTA configurable AI layer for BMC Helix customers seeking employee self-service and IT insights.8.9
See all Kaseya Agentic IT Management Platform alternatives →
Kaseya Agentic IT Management Platform vs the competition
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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