RetailNext
RetailNext: A specialized retail platform linking shopper behavior, video, POS, and asset protection. Ranked #13 of 23 in AI Video Analytics Software by our editors (7.9/10); pricing: Pricing on request; best for retailers focused on shopper and POS analytics.
At a glance
- Editor score7.9 / 10
- PricingPricing on request
- Best forRetailers focused on shopper and POS analytics
- Real-time alertsYes
- Founded2007 · Campbell, California, USA
- Facts checked21 Sep 2026
Where it wins
- Links POS exceptions and security events to searchable video
- Measures journeys, paths, dwell, engagement, traffic, and occupancy
- Supports people counting with staff exclusion and group counting
Where it doesn't
- Designed for physical retail rather than broad industry use
- Pricing requires a personalized estimate through sales
- Hybrid deployments may require multiple store technologies
Our verdict on RetailNext
RetailNext is a retail intelligence platform for physical-store operators that combines shopper analytics, video management, and asset-protection workflows. It is suited to teams across operations, merchandising, marketing, store design, and loss prevention, from individual locations to global store networks. Its scope covers people counting, shopper journeys, dwell, engagement, traffic forecasting, occupancy, behavioral analytics, and POS-linked video workflows.
Its strongest fit is the connection between retail events and visual context. Real-time alerts can identify suspicious behavior and high-risk transactions, while POS exception reporting links unusual transactions to video. Searchable video includes metadata and event tagging, giving teams a way to investigate recorded events. The platform also supports analog and IP cameras, EAS systems, and door alarms, alongside POS systems. These capabilities make it relevant where store operations and loss prevention need shared visibility rather than separate analytics and security tools.
RetailNext is specialized, so it makes the most sense for physical retailers that need shopper measurement and asset-protection analysis in the same platform. The published pricing model is contact sales, with personalized estimates based on stores, entrances, industry, region, and technology setup rather than fixed public plans. Deployments use a hybrid model and can include the Aurora sensor, cameras, POS connections, and security systems, making the technology setup an important part of planning. Cloud video storage plus web and mobile access extends availability beyond the store. Retailers seeking a focused combination of shopper intelligence, video, and POS analysis should consider it; organizations outside physical retail or looking for a general-purpose video analytics product should look elsewhere.
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RetailNext pricing
RetailNext fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Real-time alerts | Yes |
| Object detection | Yes |
| Behavior and event detection | Yes |
| Deployment model | Hybrid |
| Video-source limit | Not verified |
| Industry templates | Yes |
| Deployment | Cloud, Mobile |
| Platforms | Web |
| Compliance & security | SOC 2, GDPR |
| Support | Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 5 integrations: POS systems, analog cameras, IP cameras, EAS systems, door alarms |
| Pricing | Pricing on request (source) |
| Website | retailnext.net |
| Facts checked | 21 Sep 2026 |
RetailNext integrations
RetailNext lists 5 integrations on its own site.
- POS systems
- analog cameras
- IP cameras
- EAS systems
- door alarms
Alternatives to RetailNext
- BriefCamA deep video analytics suite for investigations, real-time alerts, and operational analysis.9.4
- LumeoFlexible video analytics with a free tier, custom models, search, dashboards, and integrations.9.2
- Vaidio AI Vision PlatformA broad AI video analytics platform for enterprise security, safety, and operations.9.0
See all RetailNext alternatives →
Also Ranked In
RetailNext is ranked in 3 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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