Quackback
Quackback: Feature-rich feedback management with self-hosting, AI deduplication and broad integrations. Ranked #15 of 36 in Feature Request Software by our editors (7.5/10); pricing: Free plan · 14-day trial; best for teams wanting open-source flexibility and integrations.
At a glance
- Editor score7.5 / 10
- PricingFree plan · 14-day trial
- Best forTeams wanting open-source flexibility and integrations
- Free planYes
- Paid from$29/mo
- Public feedback portalYes
- Facts checked13 Oct 2026
Where it wins
- Self-hosted AGPL edition includes all features and unlimited seats
- AI duplicate detection, merging, boards, workflows and voting
- REST API, webhooks, MCP server and 29 listed integrations
Where it doesn't
- Advanced capabilities require paid annual plans
- Support, feedback and roadmap functions span a broad feature set
- Enterprise controls such as SSO and audit logs are tier-specific
Our verdict on Quackback
Quackback brings customer feedback, support and product communication into one system. Teams can collect feature requests through branded boards and portals, let customers vote and discuss ideas, then publish roadmaps and changelogs with voter notifications. A support inbox handles live chat, email and tickets, while help-center and status-page tools extend the customer-facing surface. Its cloud and self-hosted deployments, open-source edition and coverage from solo teams through enterprise organizations make it a fit for groups seeking control over deployment and integrations.
The Free plan costs $0 per month with monthly billing and includes a feedback board, voting, roadmap and changelog tools, support inbox and live chat, a help center, a status page and light Copilot usage. Pro is $29 per month with annual billing and adds unlimited boards and posts, Quackback AI, a custom domain, API, webhooks and an MCP server. Business is $59 per month annually, adding integrations, workflows, SLAs, routing, private boards, moderation, segments and a multilingual portal. Enterprise is $99 per month annually, with SSO, audit logs, custom roles, a 99.9% uptime SLA and maximum AI usage. A 14-day free trial is available without a card.
Integration breadth is a central strength: listed connections include Slack, Linear, Jira, GitHub, GitLab, Azure DevOps, Asana, ClickUp, Shortcut, Trello, Monday.com, Notion, Microsoft Teams, Discord and Zendesk. REST APIs, webhooks and the MCP server support additional connections, while custom statuses, workflows, routing and AI duplicate merging help organize incoming demand. The wide scope may be more than teams wanting only a lightweight request board. Choose Quackback when open-source deployment, support workflows and ecosystem connections matter; choose a narrower tool when basic collection and voting are the sole priorities.
Your product? Our editors can test Quackback in depth and publish a review, labelled as paid · from $149/mo →
Quackback pricing
All 4 Quackback plans and prices →
Quackback fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $29/mo |
| Public feedback portal | Yes |
| Voting support | Upvotes |
| Idea deduplication | Yes |
| Prioritization tools | Score |
| Custom workflows | Yes |
| SSO support | Yes |
| Included requests | Not verified |
| Free trial | 14 days · no card needed |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Compliance & security | 2FA |
| Support | Email, Live chat, Tickets, Community, Docs |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 29+ integrations: Slack, Linear, Jira, GitHub, GitLab, Azure DevOps … See all → |
| Pricing | Free plan · 14-day trial (source) |
| Website | quackback.io |
| Facts checked | 13 Oct 2026 |
Quackback integrations
Quackback lists 29+ integrations on its own site — the 20 named here are the ones its pages call out.
- Slack
- Linear
- Jira
- GitHub
- GitLab
- Azure DevOps
- Asana
- ClickUp
- Shortcut
- Trello
- Monday.com
- Notion
- Microsoft Teams
- Discord
- Zendesk
- Intercom
- Freshdesk
- HubSpot
- Salesforce
- Stripe
See all Quackback integrations →
Alternatives to Quackback
- UserVoiceCentralizes customer insight, prioritization, portals, and roadmaps for enterprise product teams.9.2
- ProductLiftAdvanced feedback prioritization and Jira sync, with plans from $19/month annually.8.8
- CannyA polished feedback-to-roadmap platform with AI triage, voting, and changelogs.8.7
See all Quackback alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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