QFM review
A broad CAFM suite with mobile workflows for complex facilities operations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
QFM is computer-aided facilities management software from Service Works Global for facilities and estates teams. It brings together help desk operations, reactive and planned maintenance, work-order assignment, asset lifecycle management, inspections, reporting, space and move management, SLA and contract management, and contractor coordination. The product is positioned for service providers, healthcare organisations, universities, government, stadia, venues and transport infrastructure. Web access, iOS and Android apps, in-house deployment and cloud hosting give teams several ways to support office-based and mobile operations.
Its breadth is the main reason to consider it. Teams can schedule planned preventative maintenance, assign work by skills, location and availability, track assets, manage inspections with forms and checklists, and coordinate spaces and moves in one CAFM environment. Facilities reporting and analytics extend the operational view, while mobile field-service workflows support engineers, operatives and contractors away from a desk. This makes QFM a sensible fit for organisations managing varied sites, assets, service requests and contractor activity. Smaller teams looking only for basic work orders or maintenance scheduling may prefer a narrower tool.
QFM also fits environments that need connections across operational and business systems. Its listed integrations include BMS, CAD, Finance, HR, Sensors, Power BI, QFM Space, QFM BIMi and Senslinc. Pricing follows a contact-sales model, so buyers should expect a tailored commercial discussion rather than a self-serve purchase path. Choose QFM when mobile CAFM coverage, space management, inspections and cross-system integration matter together; choose an alternative when transparent public pricing, a free plan or a simpler scope is the priority.
QFM pros and cons
- Where it wins
- Covers help desk, work orders, maintenance, assets and inspections
- Mobile apps support field engineers, operatives and contractors
- Connects with BMS, CAD, Finance, HR, Sensors, Power BI and more
- Where it doesn't
- Contact-sales pricing makes budget comparison less direct
- The breadth may exceed the needs of smaller facilities teams
- No free plan is available
QFM fact sheet, pricing and score →
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