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Proxima Cloud CRM review

#4 of 27 in Pharmaceutical CRM SoftwarePharma CRM Software

Broad pharmaceutical CRM coverage with transparent monthly plans starting at $55 per user.

7.9/10Editor score
Proxima Cloud CRM7.9 Visit Proxima Cloud

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Proxima Cloud CRM is designed for pharmaceutical sales and medical representatives, marketing teams, and CRM administrators. It brings together HCP and HCO record management, field visits, cycle planning, territory operations, consent management, samples, promotional materials, CLM content, and sales reporting. Access is available through web, iOS, Android, and API, giving teams a shared system across office and field workflows.

The published monthly plans are straightforward. Basic costs $55 per user per month and includes an AI chatbot, admin panel, planning module, HCP/HCO management, CLM, and Cycle Plan Builder. Advanced costs $85 and adds omnichannel marketing, Journey Builder for digital communications, post-visit digital surveys, and an integrated webinar platform. Enterprise costs $120 and adds sales plan allocation and territory alignment. All plans are paid, with higher tiers corresponding to broader campaign and enterprise planning capabilities.

Its ecosystem fit is a major part of the offering. Proxima Cloud CRM connects with Outlook, WhatsApp, Viber, Telegram, Power BI, Axioma, OneKey, IQVIA, Salesforce Data-bridge, and the CRM API. Engagement can span WhatsApp, Viber, Telegram, email, SMS, push, VoIP, and video, while GeoForce supports territory planning and management. Low-code administration and customization may appeal to CRM administrators, and AI photo recognition adds to the field toolkit. Choose it for broad pharmaceutical operations at a stated monthly price; teams seeking a free plan or advanced omnichannel and territory-allocation features in the entry tier should look elsewhere or budget for a higher plan.

Proxima Cloud CRM pros and cons

  • Where it wins
    • Covers field activity, samples, consent, CLM, territories, and omnichannel engagement
    • Monthly plans are published at $55, $85, and $120 per user
    • Supports web, iOS, Android, API, and healthcare data integrations
  • Where it doesn't
    • No free plan is offered
    • Omnichannel marketing and webinar features start on the Advanced plan
    • Sales allocation and territory alignment require the Enterprise plan

Proxima Cloud CRM fact sheet, pricing and score →

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