PepoChat
PepoChat: An AI support agent for your website that answers from your own content, looks up Shopify and WooCommerce orders, and hands the chat to your team when a person is needed. Ranked #5 of 29 in AI Agents for Customer Support Software (8.7/10); pricing: Free plan; best for small businesses that want an AI agent and a team inbox without per-resolution fees.
At a glance
- Editor score8.7 / 10
- PricingFree plan
- Best forSmall businesses that want an AI agent and a team inbox without per-resolution fees
- Free planYes
- Paid from$39/mo
- Autonomous resolutionYes
- Facts checked6 Nov 2026
Where it wins
- Answers from your own pages, PDFs, help-center articles, Notion and Google Drive, and says so when the answer isn't there
- Looks up Shopify and WooCommerce orders and books meetings inside the chat
- Every feature and all 13 integrations on every plan, including Free
Where it doesn't
- The free plan covers 100 AI replies a month
- Past a paid plan's allowance, replies cost $39 per 1,000
Our verdict on PepoChat
PepoChat pricing
All 4 PepoChat plans and prices →
PepoChat fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $39/mo |
| Autonomous resolution | Yes |
| Human handoff | Yes |
| Supported channels | Website chat widget, Hosted chat page, Inbound phone calls (Starter and up) |
| Knowledge sources | Web pages, PDFs, Help-center articles, Notion, Google Drive |
| Languages supported | Not verified |
| Help desk integrations | Zendesk, Freshdesk, Zoho Desk |
| Integrations | 13+ integrations: Shopify, WooCommerce, Stripe, Zendesk, Freshdesk, Zoho Desk … |
| Pricing | Free plan (source) |
| Website | pepochat.com |
| Facts checked | 6 Nov 2026 |
PepoChat integrations
PepoChat lists 13+ integrations on its own site — the 9 named here are the ones its pages call out.
- Shopify
- WooCommerce
- Stripe
- Zendesk
- Freshdesk
- Zoho Desk
- HubSpot
- Salesforce
- Slack
Alternatives to PepoChat
- IntercomA broad customer support workspace with Fin priced separately by outcome.9.3
- Zendesk AI AgentsAutomates multistep support and handoffs, with outcome-based usage charges on top of plans.9.1
- Freshworks Freddy AI AgentAutomates multichannel support with workflow actions, human handoff, and usage-based pricing.9.0
See all PepoChat alternatives →
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Featured on iTechGuides
PepoChat is listed in our AI Agents for Customer Support Software directory. Add the badge to your site — it links back to this page.
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Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
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