Outcome Tracker
Outcome Tracker: A broad nonprofit outcomes platform for organizations ready for a $7,100 annual starting price. Ranked #18 of 25 in Nonprofit Impact Measurement Software by our editors (7.2/10); pricing: From $7,100/yr; best for established US nonprofits tracking client outcomes.
At a glance
- Editor score7.2 / 10
- PricingFrom $7,100/yr
- Best forEstablished US nonprofits tracking client outcomes
- Free planNo
- Impact reportingYes
- Founded2001 · 1400 Technology Drive, Harrisonburg, VA 22802, United States
- Facts checked21 Sep 2026
Where it wins
- Longitudinal client tracking with goal plans and progress views
- Custom surveys support conditional logic and skip patterns
- Reports cover funders, boards, outcomes, performance, and compliance
Where it doesn't
- Starts at $7,100 annually, with pricing handled through sales
- Integrations focus on specialized nonprofit and financial systems
- No AI features or free plan
Our verdict on Outcome Tracker
Outcome Tracker is a cloud-based case management and impact measurement platform for nonprofits, public agencies, housing counselors, and Children’s Savings Account program administrators. It brings intake and eligibility screening, time-stamped case notes, service logs, goal plans, referrals, participant portals, outcome surveys, dashboards, and longitudinal tracking into one system. Its broad workflow suits established US nonprofits that need to connect client activity with measurable outcomes and funder-ready reporting.
Pricing is sales-led, with published plans showing a starting price of $7,100 per year. The final cost depends on program scale and configuration, so organizations should evaluate the annual commitment against their reporting and coordination needs. The integration set includes Emma, Constant Contact, Ascensus, TIAA, DownHome Loan Manager, SBA Nexus, HUD 9902, bank and credit union accounts, and spreadsheets. Spreadsheet imports, exports, and scheduled data exchanges also support organizations moving existing records into the platform or maintaining recurring data workflows.
The strongest fit is a nonprofit that needs more than basic survey collection. Outcome Tracker supports configurable intake, coordinated care across programs, secure participant portals, custom outcome surveys, logic-model outcome frameworks, and reporting across grants, boards, performance, and compliance. Mixed data collection supports digital, paper, and staff-assisted entry. Organizations seeking a focused outcomes tool with a lower entry price, broader general-purpose integrations, or AI capabilities should consider alternatives instead. For established programs managing complex client journeys and requiring longitudinal reporting, its breadth and specialized workflow coverage make the higher annual starting price easier to justify.
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Outcome Tracker pricing
Outcome Tracker fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Beneficiary limit | Not verified |
| Custom indicators | Yes |
| Outcome frameworks | Logic model |
| Data collection | Mixed |
| Offline mobile capture | Not verified |
| Impact reporting | Yes |
| Deployment | Cloud |
| Platforms | Web, Windows, macOS, Linux, iOS, Android |
| Compliance & security | SOC 2, HIPAA, SSO/SAML |
| Support | Email, Live chat |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 9 integrations: Emma, Constant Contact, Ascensus, TIAA, DownHome Loan Manager, SBA Nexus … |
| Pricing | From $7,100/yr (source) |
| Website | outcometracker.com |
| Facts checked | 21 Sep 2026 |
Outcome Tracker integrations
Outcome Tracker lists 9 integrations on its own site.
- Emma
- Constant Contact
- Ascensus
- TIAA
- DownHome Loan Manager
- SBA Nexus
- HUD 9902
- Bank and credit union accounts
- Spreadsheets
Alternatives to Outcome Tracker
- CommCareA flexible open-source platform for offline Android field workflows and case management.9.4
- ActivityInfoA flexible system for complex nonprofit monitoring, evaluation, and field data workflows.9.2
- TolaDataA focused results-management platform with NGO pricing from €49 per month.9.0
See all Outcome Tracker alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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