OurPeople
OurPeople: A focused choice for two-way frontline messaging, surveys, forms, and helpdesk workflows. Ranked #31 of 34 in Employee Communication Software by our editors (5.9/10); pricing: Pricing on request · 14-day trial; best for two-way frontline SMS and email messaging.
At a glance
- Editor score5.9 / 10
- PricingPricing on request · 14-day trial
- Best forTwo-way frontline SMS and email messaging
- Free planNo
- Frontline channelsFull
- Facts checked21 Sep 2026
Where it wins
- Two-way messaging with a shared inbox for employee responses
- Forms, surveys, content, and helpdesk workflows in one system
- HRIS synchronization plus web, iOS, and Android access
Where it doesn't
- No verified approval workflows
- Only one included language
- Pricing requires contacting sales
Our verdict on OurPeople
OurPeople is employee communication software for frontline and deskless teams. It combines one-way SMS and email updates with two-way messaging, a shared inbox, forms, checklists, pulse surveys, polls, a searchable content hub, employee helpdesk workflows, scheduled messages, and HRIS synchronization. Employees can receive messages through the web app or mobile apps, while managers can target communications, collect responses, share documents, and track engagement. Dedicated business phone numbers support text-based communication across distributed teams.
The published plans are organized around communication depth. Starter includes one-way SMS and email messaging, pulse surveys, basic polls, forms, structured responses, a centralized content hub, and 5,000 included texts. Business adds two-way messaging, a shared inbox, multi-language support, unlimited rule-based automations, an employee helpdesk, and 10,000 included texts. Unlimited Texting & RCS provides an unlimited texting add-on or upgrade and branded RCS messaging. Pricing uses a contact-sales model, and a 14-day free trial is available. The plan structure suits organizations that want to begin with outbound updates and expand into response management and automation.
Integration coverage centers on employee records and workforce communication: OurPeople connects with ADP, Paycor, Paychex, CIPHR, and CSV/SFTP workflows. That makes it a practical fit for teams that need HRIS synchronization alongside messaging, rather than a broad collaboration suite. Its strongest use case is two-way frontline communication supported by forms, surveys, shared responses, and helpdesk processes. Organizations needing verified approval workflows, more than one included language, or a publicly stated entry price should consider alternatives. OurPeople is best suited to teams that prioritize SMS and email reach across web and mobile channels and can evaluate the product through a sales-led purchase process.
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OurPeople pricing
All 3 OurPeople plans and prices →
OurPeople fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Email publishing | Yes |
| Mobile app | Yes |
| Frontline channels | Full |
| Audience targeting | Yes |
| Content approvals | Not verified |
| Included languages | 1 languages |
| Free trial | 14 days · no card needed |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | GDPR |
| Support | Email, Phone, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 75+ integrations: ADP, Paycor, Paychex, CIPHR, CSV/SFTP |
| Pricing | Pricing on request · 14-day trial (source) |
| Website | ourpeople.com |
| Facts checked | 21 Sep 2026 |
OurPeople integrations
OurPeople lists 75+ integrations on its own site — the 5 named here are the ones its pages call out.
- ADP
- Paycor
- Paychex
- CIPHR
- CSV/SFTP
Alternatives to OurPeople
- StaffbaseA mature employee hub for personalized communication across desk-based and frontline teams.8.9
- Appspace WorkplaceA broad employee communications platform with a free starting plan and frontline reach.8.8
- WorkvivoA broad employee engagement hub combining publishing, targeting, directories, surveys, and integrations.8.7
See all OurPeople alternatives →
Also Ranked In
OurPeople is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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