Orbitsys CRM-DMS

At a glance

• Editor score
  6.6 / 10
• Pricing
  Pricing on request
• Best for
  Dealers prioritizing CRM, workflows, and mobile apps
• Facts checked
  28 Sep 2026

• Where it wins

  • Connects lead management with sales planning and dealer sales workflows
  • Covers workshop, repair orders, inventory and parts tracking
  • Offers mobile apps, alerts, appointments, SMS and email communications

• Where it doesn't

  • Pricing requires contacting sales rather than choosing a published plan
  • Its listed scope does not establish accounting coverage
  • Its web-service integrations center on automotive and partner systems

Our verdict on Orbitsys CRM-DMS

Orbitsys CRM-DMS brings customer relationship management together with dealership sales, workshop, inventory and after-sales processes. It is aimed at automotive OEMs, EV companies, dealerships and multibrand workshops, with a fit for dealers that prioritize CRM, workflows and mobile access. The product is cloud-hosted and offers web and API access, alongside mobile apps for customers, service advisors, sales consultants and other dealership users.

The workflow scope is a notable strength for operations spanning the customer lifecycle. Lead and pre-sales management connect with sales planning and dealer sales workflows, while workshop, after-sales and repair-order management cover service activity. Inventory management and parts tracking sit alongside a CRM dashboard, automated tasks, process workflows, alerts, appointment booking and service reminders. SMS and email communications support customer contact. Web-service integrations include manufacturer/importer systems and lead-sourcing agencies; other listed partner categories include connected-car platforms, call centres, logistics, insurance and financial services. Dealers should assess which connections are available for their specific systems.

Orbitsys describes centralized customer data, workflow controls and real-time reporting, and states that its company has served the industry for over 25 years. Support channels are email, phone and documentation, and the product lists ISO 27001. Pricing is contact-sales: prospects are directed to request a demo or contact the vendor rather than select from published plans. The listed capabilities make it worth considering for mid-market or enterprise teams wanting connected CRM, sales, service and mobile workflows. Buyers seeking a fully evidenced DMS scope should compare alternatives if accounting coverage is essential, and confirm integration fit and commercial terms with Orbitsys before choosing.

Orbitsys CRM-DMS pricing

Orbitsys CRM-DMS fact sheet

Orbitsys CRM-DMS integrations

Orbitsys CRM-DMS lists 6 integrations on its own site.

• Manufacturer/importer systems
• Connected-car platforms
• Online lead-sourcing agencies
• Call centres
• Logistics partners
• Insurance and financial-services partners

Alternatives to Orbitsys CRM-DMS

• ZAZoho AutoDMSA cloud DMS spanning dealership sales, service, parts, inventory and reporting.9.2
• WDWipro Dealer Management SystemA cloud DMS for dealer networks spanning sales, inventory, parts, service and CRM.9.0
• Tekion Automotive Retail CloudAn integrated cloud platform for dealerships that need connected retail and back-office workflows.8.8

See all Orbitsys CRM-DMS alternatives →

Featured on iTechGuides

Orbitsys CRM-DMS is listed in our Car Dealership Management Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

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Last updated 4 Oct 2026 · How we research and update