OpenBRM
OpenBRM: A broad open-source billing stack with configurable dunning for telecom and billing teams. Ranked #24 of 46 in Dunning Management Software by our editors (6.5/10); pricing: Free plan; best for open-source telecom and complex billing teams.
At a glance
- Editor score6.5 / 10
- PricingFree plan
- Best forOpen-source telecom and complex billing teams
- Free planYes
- Paid fromFree
- Automated retriesYes
- Facts checked21 Sep 2026
Where it wins
- Configurable collections, dunning and automatic payment retries
- Supports recurring, prepaid, one-off and usage-based billing
- SOAP and REST APIs plus multiple payment integrations
Where it doesn't
- Its inventory and CRM scope makes it less dunning-focused
- Self-hosting may require implementation or integration work
- No AI features are included
Our verdict on OpenBRM
OpenBRM is an open-source billing and subscription management platform for telecommunications operators, ISPs, MVNOs, VoIP providers, SaaS businesses, utilities, logistics companies and integrators. It is suited to teams managing complex customer-specific billing cycles, usage-based charges, subscriptions and collections. The platform can be downloaded and self-hosted, and it also covers invoicing, payment processing, product bundles, inventory, CRM and customer self-service.
For dunning operations, OpenBRM combines configurable collections with automatic payment processing and payment retries. It supports recurring, one-off, prepaid and usage-based billing, while its subscription lifecycle controls cover upgrades, downgrades, activation, suspension and cancellation. Invoice generation and billing-event notifications support ongoing account administration, with email and SMS available for notifications. Usage rating is handled through the integrated OpenRate engine, which is relevant for telecom and other usage-led billing models.
OpenBRM also connects billing to a wider operational environment through SOAP and REST APIs, payment integrations such as PayPal, Authorize.Net, FirstData, DIBS, PayWay, Chase Paymentech, Westpac, Nedbank, eWAY, Ezidebit and PayFast, and CRM integrations including vTiger CRM, SugarCRM and SuiteCRM. Its inventory tools cover SIMs, MSISDNs, devices and IP pools, while the built-in CRM includes quotes and tickets. That breadth suits organizations that need billing, lifecycle controls, inventory and customer operations together. Teams seeking a narrowly focused dunning product may prefer a more specialized system, while OpenBRM fits buyers prepared to manage a broader open-source platform and its self-hosted environment.
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OpenBRM pricing
OpenBRM fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Free |
| Automated retries | Yes |
| Retry schedule controls | Not verified |
| Notification channels | email, SMS |
| Recovery workflows | Not verified |
| Payment integrations | Authorize.Net, PaymentsGateway, PayPal, FirstData, DIBS, PayWay, Chase Paymentech, Westpac, Nedbank, eWAY, Ezidebit, PayFast, EasyPay |
| API and webhooks | Yes |
| Deployment | Cloud, Self-hosted |
| Platforms | Web, Windows, macOS, Linux |
| Support | Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 19 integrations: Authorize.Net, PaymentsGateway, PayPal, FirstData, DIBS, PayWay … See all → |
| Pricing | Free plan |
| Website | openbrm.com |
| Facts checked | 21 Sep 2026 |
OpenBRM integrations
OpenBRM lists 19 integrations on its own site.
- Authorize.Net
- PaymentsGateway
- PayPal
- FirstData
- DIBS
- PayWay
- Chase Paymentech
- vTiger CRM
- SugarCRM
- SuiteCRM
- Westpac
- Nedbank
- eWAY
- Ezidebit
- PayFast
- EasyPay
- KashFlow
- Joomla
- RADIUSdesk
See all OpenBRM integrations →
Alternatives to OpenBRM
- Churn BusterA full retention toolkit for recovering failed payments and reducing subscription cancellations.9.4
- SlickerA multi-gateway recovery platform for large subscription payment operations.9.2
- ChurnkeyA multichannel recovery platform for reducing failed-payment churn.9.0
See all OpenBRM alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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