N-able Take Control review
A remote support suite with attended, unattended, mobile, and MSP-focused workflows.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
N-able Take Control is remote support software for managed service providers and IT teams. It supports attended sessions through downloaded applets and unattended access through installed agents, covering Windows, macOS, and Linux devices. Technicians can connect through desktop or mobile consoles, transfer files by copy/paste or drag-and-drop, use chat and system shells, view device information, and manage sessions through an administrator dashboard. Native iOS and Android technician applications extend access beyond desktop workflows.
Pricing is organized around Take Control and Take Control Plus. The Take Control plan includes 50 endpoint agents per license, local session recording, attended and unattended support, and the mobile technician apps. Take Control Plus increases the allowance to 500 endpoint agents per license and adds cloud session recording, batch scripting, registry editing, secrets vaults, and technician performance reporting. There is a 14-day trial, while paid pricing is handled through sales rather than a published price. Integrations with N-sight RMM, N-central, Passportal, the Deferred support API, and the History API make the product a natural fit for teams already working within N-able’s ecosystem.
Its feature coverage suits MSP operations that need more than basic screen sharing. Session history is searchable, recordings and reports support oversight, and multi-factor authentication with AES-256/TLS 1.2 encryption adds security controls. The main choice is between a capable base tier and Plus features aimed at larger endpoint volumes, automation, credential handling, and performance analysis. Choose Take Control when attended and unattended access, mobile support, and N-able integration matter; consider another option if transparent paid pricing or a free plan is essential.
N-able Take Control pros and cons
- Where it wins
- Supports attended and unattended remote access
- Includes recording, file transfer, shell access, and Wake-on-LAN
- Native iOS and Android apps plus N-able integrations
- Where it doesn't
- Paid pricing requires contacting sales
- The base plan provides 50 endpoint agents per license
- Some advanced features require Take Control Plus
N-able Take Control fact sheet, pricing and score →
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