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MetroFax review

#16 of 102 in Online Fax ServiceseFax Software

A high-volume fax service with generous page allowances and focused integrations.

7.5/10Editor score
MetroFax7.5 Visit MetroFax

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

MetroFax is an online fax service for small businesses and larger organizations that need inbound and outbound faxing across email, web, and mobile apps. It provides dedicated local or toll-free fax numbers, email-to-fax sending, inbound delivery to email, and a web-based message center. Teams can also port existing fax numbers, send to up to 50 online recipients, and support up to 10 users. Its shared page allowances make it particularly suited to small teams with regular fax volume.

Pricing is available through monthly and annual billing, with a 3-day free trial and no free plan. The Essential plan includes 550 send-and-receive pages for $11.95 per month monthly or $9.96 per month billed annually. Best Value includes 1,050 pages for $14.95 monthly or $12.46 annually. Professional includes 3,000 pages for $37.95 monthly or $31.63 annually. All plans use shared inbound and outbound allowances, so buyers should match the tier to their combined fax traffic rather than outbound volume alone.

MetroFax’s platform coverage includes web, iOS, and Android, with integrations for Gmail, Outlook, Yahoo, Google Drive, and Dropbox. Fax storage adds folders, tags, search, activity logs, automatic retries, and email confirmations, giving teams practical tools for document organization and delivery tracking. The integration list is narrower than some competing services, so organizations requiring a wider ecosystem may prefer another option. Sales materials describe HIPAA-compliant options, while the Terms of Service prohibit storing protected health information; healthcare buyers should resolve that scope before choosing a plan. MetroFax fits teams prioritizing page capacity and core fax workflows over extensive integrations.

MetroFax pros and cons

  • Where it wins
    • Up to 3,000 shared send-and-receive pages
    • Email, web, iOS, and Android faxing
    • Folders, tags, search, retries, and activity logs
  • Where it doesn't
    • No free plan; the free trial lasts 3 days
    • Integrations are limited to five listed services
    • HIPAA scope requires careful review before selection

MetroFax fact sheet, pricing and score →

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