LoopSpark review
A retention-focused CRM for studios that need automated lead and client follow-up.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
LoopSpark is a CRM for fitness studios and franchise operators that combines lead capture, client records, segmentation, automated communications, staff tasks, and retention campaigns. Teams can add leads manually, upload CSV files, or bring them in through Zapier before placing prospects into follow-up sequences. It is best suited to studios that already use Mindbody or want a focused system for converting inquiries, managing client histories, and re-engaging lapsed members.
The published monthly plan includes unlimited contacts and data sync, unlimited automations, unlimited staff accounts, unlimited emails, SMS messaging, and client CRM capabilities. A 30-day trial is available, and pricing is charged per studio location. SMS terms require attention: the pricing page states unlimited SMS, while the registration terms describe 2,500 free SMS credits monthly and automatic purchase of additional SMS bundles. Buyers should review those terms against their expected messaging volume before committing.
LoopSpark’s strongest fit is retention-oriented workflow automation. It supports continuous and one-time automations, behavioral filters, two-way texting, first-visit and membership journeys, lapsed-client outreach, and win-back campaigns. Client profiles can include conversation, purchase, and attendance history, while staff can receive assigned tasks and reminders through mobile access. Mindbody and Zapier provide the named integration paths, with web, iOS, Android, and API access extending where staff can work. Studios seeking lead follow-up and retention operations in one focused CRM should consider LoopSpark. Teams needing a broader integration ecosystem or a free plan may prefer another option.
LoopSpark pros and cons
- Where it wins
- Automates email, SMS, prospect follow-up, and win-back campaigns
- Combines client histories, segmentation, tasks, and reminders
- Supports web, iOS, Android, API, Mindbody, and Zapier access
- Where it doesn't
- No free plan is offered
- Pricing is charged per studio location
- Named integrations are limited to Mindbody and Zapier
LoopSpark fact sheet, pricing and score →
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