LocalImpact
LocalImpact: A focused review workflow for service businesses managing requests, responses, and multiple locations. Ranked #59 of 164 in Review Management Software by our editors (3.1/10); pricing: 14-day trial; best for local service businesses needing campaign automation.
At a glance
- Editor score3.1 / 10
- Pricing14-day trial
- Best forLocal service businesses needing campaign automation
- Free planNo
- Request channelsEmail_and_sms
- Facts checked21 Sep 2026
Where it wins
- Automates review requests through email and SMS
- Combines monitoring, AI replies, funnels, and widgets
- Connects with major service-business platforms and Zapier
Where it doesn't
- No free plan is available
- Growth is listed for one location
- Pricing presentation requires clarification before purchase
Our verdict on LocalImpact
LocalImpact is review management software for local businesses, agencies, and multi-location brands. It brings review requests, monitoring, responses, feedback collection, analytics, and website display into one platform. Its strongest fit is for service businesses that want campaign automation through email and SMS, especially teams working with Jobber, Housecall Pro, ServiceTitan, Workiz, or JobNimbus. Agencies and multi-location brands can also use centralized review workflows and location management.
The platform covers the main stages of a review program. Automated email and SMS requests, QR codes, and review request links support collection, while feedback funnels separate public reviews from private feedback. Monitoring spans supported sites including Google, Facebook, Yelp, TripAdvisor, Thumbtack, Zillow, BBB, Angi, Airbnb, and Vrbo. A centralized inbox supports responses, AI-generated replies assist with drafting, and AI insights provide sentiment analysis. Widgets and website embeds extend review visibility beyond third-party platforms, while campaign analytics and reporting help track activity.
LocalImpact also has a practical ecosystem for service businesses: listed integrations include Jobber, Housecall Pro, ServiceTitan, Workiz, JobNimbus, Zapier, and the LocalImpact API. The product is paid and includes a 14-day trial. The published plans show Growth for one location, Pro for three, and Agency for five; the pricing page presents plan prices as $0/month while separately describing the trial, so billing terms deserve attention before selection. Choose LocalImpact if automated outreach, multi-site monitoring, AI-assisted responses, and service-software integrations are priorities. Consider an alternative if a free plan or straightforward paid pricing is essential.
Your product? Our editors can test LocalImpact in depth and publish a review, labelled as paid · from $149/mo →
From the maker
Written by LocalImpact · approved by our editors 19 Oct 2026. It does not change our score or ranking.
LocalImpact is a reputation management platform for local businesses, multi-location brands, and marketing agencies. It helps businesses generate more reviews, respond with AI, monitor competitors, and showcase customer feedback through customizable widgets.
What it does, in their words
- Automated SMS and email review requests
- Review monitoring
- AI-powered review replies
- Automated review responses
- AI Review Insights
- Competitor benchmarking
- Customer feedback collection
- Customizable review widgets and badges
- Multi-location management
- White-label agency portal
- Branded client portals
- Review request links and QR codes
- Social media sharing
- Reputation reporting and analytics
- Review request automation
- API access
Plans as the maker lists them
| Growth | $49 / month | Review requests, AI replies, monitoring, and widgets for one location |
|---|---|---|
| Pro | $99 / month | Multi-location reputation management, AI insights, and competitor tracking |
| Agency | $149 / month | White-label reputation management, branded client portals, and multi-client management |
- Platforms
- Web, API
- Integrations
- Google Business Profile, Facebook, Jobber, Zapier, LocalImpact API
- Company
- LocalImpact
- Headquarters
- Edmonton, Alberta, Canada
- Team size
- 1–10
- Founded
- 2017
- Links
- Documentation ↗ · Support ↗ · Pricing page ↗
LocalImpact pricing
All 3 LocalImpact plans and prices →
LocalImpact fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Review sources | Google, Facebook, and 36+ platforms; unlimited review sites stated on pricing page |
| Request channels | Email_and_sms |
| Location limit | 1 locations |
| Monitoring alerts | Yes |
| AI response assistance | Yes |
| Review display widgets | Yes |
| Free trial | 14 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Support | Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 5,000+ integrations: Zapier, Jobber, Housecall Pro, ServiceTitan, Workiz, JobNimbus … See all → |
| Pricing | 14-day trial (source) |
| Website | localimpact.com |
| Facts checked | 21 Sep 2026 |
LocalImpact integrations
LocalImpact lists 5,000+ integrations on its own site — the 7 named here are the ones its pages call out.
- Zapier
- Jobber
- Housecall Pro
- ServiceTitan
- Workiz
- JobNimbus
- API
See all LocalImpact integrations →
Alternatives to LocalImpact
- BirdeyeA broad review-management suite for monitoring, responding to, and promoting feedback.9.3
- ProvenExpertA broad review management platform with multichannel collection, verification, and analytics.9.1
- ReputationA broad review-management suite for multi-location organizations that need mobile workflows.8.9
See all LocalImpact alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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