LinguoDesk
LinguoDesk: A translation-focused support inbox with language routing and translated help articles. Ranked #18 of 22 in Multilingual Customer Support Software by our editors (6.8/10); pricing: Paid; best for small teams handling support in multiple languages.
At a glance
- Editor score6.8 / 10
- PricingPaid
- Best forSmall teams handling support in multiple languages
- Paid from$48.90/yr
- Supported languages5
- Founded2023 · Quarry Bay, Hong Kong Island, Hong Kong
- Facts checked24 Sep 2026
Where it wins
- Translates tickets and replies in real time in both directions
- Routes tickets by language and workload
- Supports multilingual help articles and low-confidence review flags
Where it doesn't
- Basic offers email only and basic translation confidence
- The five-language limit may not suit broader language coverage
- Pricing intervals for Basic Medium and Premium are not monthly equivalents
Our verdict on LinguoDesk
LinguoDesk is a cloud customer-support platform for teams that need to handle customer conversations in multiple languages. It detects incoming ticket languages, translates messages for agents, and translates replies back into the customer's language. Its five supported languages and small-team positioning make it relevant to organizations expanding international support without starting with a broad service suite. The multilingual inbox also includes agent working-language preferences and a knowledge base with translated articles.
The translation workflow is its clearest strength. Real-time two-way translation is paired with confidence scores, and low-confidence messages can be flagged for human review. Language-based routing can account for both language and workload, while language analytics provide a view of support activity. On the Premium plan, translation memory and a custom brand glossary help preserve terminology and tone; that tier also adds advanced routing rules, API access, human review workflow, and SLA management. Teams whose needs center on reliable translation and language-aware ticket handling will find more relevant depth here than teams seeking a general-purpose support platform.
The published plans show Basic at $10.50 per month for email, auto language detection, basic translation confidence, and community support. Basic Medium is $23.95 per 3 months and adds email, chat, and social channels, real-time translation, confidence scoring, a multilingual knowledge base, human review flagging, and priority email support. Premium is $48.90 per 12 months and adds the terminology and workflow features above. Those latter billing intervals are not stated as monthly or annual equivalents, so buyers should compare them as listed. LinguoDesk is a fit for small or mid-market teams focused on multilingual support; teams needing more than five languages or a wider integration ecosystem should assess alternatives against those requirements.
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LinguoDesk pricing
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LinguoDesk fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | $48.90/yr |
| Supported languages | 5 |
| Translation mode | Hybrid |
| Real-time translation | Yes |
| Multilingual help center | Yes |
| Language-based routing | Yes |
| Agent interface languages | Not verified |
| Money-back guarantee | 14 days |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, GDPR, SSO/SAML, 2FA |
| Support | Email, Live chat, Community, Docs · 24/7 |
| Built for | Small business, Mid-market (editorial estimate) |
| Pricing | Paid (source) |
| Website | linguodesk.com |
| Facts checked | 24 Sep 2026 |
Alternatives to LinguoDesk
- IntercomA multilingual, omnichannel support workspace with live agents, automation, and Fin AI.9.2
- FreshdeskBroad ticketing and support tools, with paid plans starting at $19 per agent monthly.9.0
- Zoho DeskA broad ticketing help desk with a free plan and paid tiers from INR 420 per user monthly, billed annually.8.8
See all LinguoDesk alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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