LimeTray Order Management
LimeTray Order Management: A web-based dashboard for managing restaurant orders across owned channels and aggregators. Ranked #26 of 31 in Restaurant Order Management Software by our editors (5.4/10); pricing: Pricing on request; best for restaurants managing online orders from Indian aggregators.
At a glance
- Editor score5.4 / 10
- PricingPricing on request
- Best forRestaurants managing online orders from Indian aggregators
- Free planNo
- Marketplace routingYes
- Facts checked29 Sep 2026
Where it wins
- Combines website, mobile app, and aggregator orders in one dashboard.
- Controls outlet and menu-item availability on aggregator sites.
- Supports POS integration, order reports, and payment reconciliation.
Where it doesn't
- Named marketplace integrations are limited to Swiggy, Zomato, and Uber Eats.
- Pricing requires contacting sales.
- Email is the only listed support channel.
Our verdict on LimeTray Order Management
LimeTray Order Management, also called Merge, brings restaurant delivery orders from a website, mobile app, and third-party aggregators into one dashboard. It is aimed at restaurants that need to oversee online orders and availability across those channels, from small businesses to enterprise teams. The web-based service is delivered through the cloud, and it can connect online orders to LimeTray POS. Its central appeal is operational coordination rather than a broad restaurant-management suite: staff can see orders, manage outlet and menu-item availability on aggregator sites, and review activity across online portals.
Marketplace fit is particularly relevant for restaurants using Swiggy, Zomato, or Uber Eats, the integrations LimeTray names. The vendor says other integrations are handled case by case, so restaurants that depend on other marketplaces should confirm fit before choosing it. Availability controls let teams enable or disable restaurant outlets on aggregator websites and update whether individual menu items are available. Those controls make Merge useful when online menus and outlet status need to be managed across channels, while the named marketplace coverage sets a clear boundary for buyers with a different platform mix.
Beyond order visibility, the product includes order reports across online portals, alerts for orders and virtual-number calls, call management with logs, and reconciliation of third-party payments. POS integration can bring online orders into the restaurant’s POS workflow. Pricing is contact-sales, and there is no free plan; LimeTray’s suite pricing should not be treated as the price of this product. The listed support channel is email. Restaurants already operating on the named aggregators and seeking centralized order and availability management may find the feature set relevant. Those needing confirmed coverage for other marketplaces, a published product price, or support through additional listed channels should compare alternatives before committing.
LimeTray Order Management pricing
LimeTray Order Management fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Online ordering | Yes |
| Marketplace routing | Yes |
| Kitchen synchronization | Yes |
| Delivery channels | Not verified |
| Kiosk ordering | Not verified |
| API access | Yes |
| Location limit | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Support | |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 3 integrations: Swiggy, Zomato, Uber Eats See all → |
| Pricing | Pricing on request |
| Website | limetray.com |
| Facts checked | 29 Sep 2026 |
LimeTray Order Management integrations
LimeTray Order Management lists 3 integrations on its own site.
- Swiggy
- Zomato
- Uber Eats
See all LimeTray Order Management integrations →
Alternatives to LimeTray Order Management
- Olo OrderingA broad, API-ready ordering core for chains managing digital channels and handoffs.9.0
- ChowNow Order AggregationA paid order hub that connects marketplaces, menus, POS systems, and kitchens.8.3
- ChowlyA multi-location hub for direct ordering, delivery channels, POS sync, and guest marketing.7.4
See all LimeTray Order Management alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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