LIKE
LIKE: A focused LINE CRM for salons that want booking and retention automation in one system. Ranked #39 of 44 in Salon CRM Software by our editors (6.0/10); pricing: Paid; best for japanese salons centered on LINE engagement.
At a glance
- Editor score6.0 / 10
- PricingPaid
- Best forJapanese salons centered on LINE engagement
- Free planNo
- Client historyYes
- Founded2018 · Tokyo, Japan
- Facts checked21 Sep 2026
Where it wins
- LINE booking covers menus, stylists, availability checks and reminders
- Automates visit-cycle follow-ups with AI-generated personalized messages
- Combines client records, segmentation, loyalty and LINE shop tools
Where it doesn't
- The 10,000 monthly starting price may not suit smaller budgets
- Web-only deployment has no separate mobile app
- Its strong LINE focus limits fit for broader salon CRM needs
Our verdict on LIKE
LIKE is a salon-focused CRM from 株式会社SALON CONCIERGE, designed for Japanese salons that center customer engagement on LINE. It combines LINE booking, electronic client records, segmentation, retention messaging, loyalty points, online shop functions and POS connections. Salons can let clients choose menus and stylists, check availability, receive reminders and continue conversations through LINE. The product is especially suited to individual and small salons that want repeat-visit automation without requiring customers to install a separate app.
The published starting price is 10,000 per month, and the product is presented as a paid service with one listed LIKE plan. That plan includes booking and client management, automated retention messaging, electronic records, an online shop and POS integrations. Platform coverage is web-only. Its ecosystem fit is strongest for salons already working with Salon Board, Hot Pepper Beauty, Kanzashi, BeautyMerit or Smaregi POS; additional integrations include Google, GMO and PayPay. LIKE also supports LINE and email broadcasts, step campaigns and one-to-one conversations, giving salons several ways to organize outreach around client history.
Retention is the product’s clearest area of depth. Follow-up messages can be based on visit cycles, while client records and next-visit notes support AI-generated personalized content. Photo-based handwriting recognition adds a practical route for digitizing consultation records, and visit-cycle views help staff segment clients. The LINE shop extends the system into products, subscriptions and vouchers. Salons seeking a focused LINE-centered workflow should find the feature set closely aligned with that goal. Businesses that need a broader, multi-channel CRM or a mobile app should consider a platform with wider channel and deployment coverage instead.
Your product? Our editors can test LIKE in depth and publish a review, labelled as paid · from $149/mo →
LIKE pricing
LIKE fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Client history | Yes |
| Communication channels | Not verified |
| Retention campaigns | Yes |
| Client segmentation | Yes |
| Mobile apps | None |
| Contact limit | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Support | Live chat |
| Built for | Solo, Small business (editorial estimate) |
| Integrations | 8 integrations: Salon Board, Hot Pepper Beauty, Kanzashi, BeautyMerit, Smaregi POS, Google … |
| Pricing | Paid (source) |
| Website | like.salon |
| Facts checked | 21 Sep 2026 |
LIKE integrations
LIKE lists 8 integrations on its own site.
- Salon Board
- Hot Pepper Beauty
- Kanzashi
- BeautyMerit
- Smaregi POS
- GMO
- PayPay
Alternatives to LIKE
- FreshaA broad salon CRM with free plans, booking, payments, marketing, and team tools.9.4
- WellnitoAn all-in-one salon platform covering bookings, billing, CRM, marketing, staffing, and inventory.9.3
- PhorestA broad salon CRM for established groups that need multi-location control.9.2
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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