Legal Authority review
A broad legal CRM suite for firms that can support higher monthly software costs.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Legal Authority is an AI-native legal CRM and practice management platform for firms that want intake, client communications, lead management, case workflows, document preparation, billing, and trust accounting in one cloud product. Its audience spans solo, small, mid-market, and enterprise firms across areas such as personal injury, family law, criminal defense, estate planning, immigration, corporate law, and real estate law. The strongest fit is a larger firm with a substantial intake budget and a need to connect prospective-client qualification with downstream case operations.
Pricing reflects that broad scope. The product starts at $449 per month. The Clinical Associate plan is listed at $679 per month and includes voice AI intake and chat, CRM and case workflow automation, billing and trust accounting, 60+ document types, and two chronologies and demand letters per month. Clinical Counsel costs $1,179 monthly and raises that allotment to five; Clinical Partner costs $1,979 and raises it to 12; Clinical Firm costs $2,979 and raises it to 20. Annual versions use the same allotments, and annual prepay includes two months free. The published structure makes the higher tiers relevant for firms handling more document-driven case work.
Its breadth is the main differentiator: adaptive forms, chatbot qualification, lead scoring and routing, Kanban pipelines, referral tracking, email and SMS sequences, consultation scheduling, engagement-letter automation, case workflows, billing, and trust accounting cover much of the intake-to-matter lifecycle. SOC 2, GDPR, and two-factor authentication are listed, while support is provided through email. The tradeoff is ecosystem fit: there are no integrations or mobile platform. Firms seeking a consolidated legal operating layer may find the coverage suitable; teams that depend on connected third-party tools or mobile access should consider an alternative.
Legal Authority pros and cons
- Where it wins
- Combines intake, CRM, workflows, billing, and trust accounting
- Includes lead scoring, routing, referrals, messaging, and booking
- Offers AI document preparation with 60+ document types
- Where it doesn't
- Starts at $449 per month, with named tiers from $679 monthly
- No integrations or mobile platform
- Email is the listed support channel
Legal Authority fact sheet, pricing and score →
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