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KriyaX CRM review

#2 of 26 in Fitness CRM Software

A focused fitness CRM with strong automation, analytics, and a low monthly entry price.

7.9/10Editor score
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KriyaX CRM7.9 Visit KriyaX

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

KriyaX CRM is a gym and fitness-business management platform built for gyms, fitness studios, academies, sports facilities, and multi-branch operators. It combines lead capture, sales pipelines, member management, billing, venue operations, messaging, and retention workflows in one system. Its fitness-specific focus is clear: teams can manage renewals, win-backs, upsells, low-visit members, campaigns, and two-way messaging history alongside day-to-day sales activity.

The strongest case for KriyaX is the breadth of its CRM automation. Leads can arrive from forms, Google Sheets, campaign pages, WhatsApp, CSV, APIs, and webhooks, then move through Kanban pipelines with custom stages, reasons, and probabilities. Round-robin and rules-based assignment support team workflows, while sequences across WhatsApp, email, and SMS add structured follow-up. Tasks, reminders, SLAs, quiet hours, snooze controls, and breach alerts add operational control. Reporting covers lead-source attribution, conversion analytics, ROAS, and representative performance. The trade-off is platform coverage: KriyaX is available on the web.

Pricing starts with Starter at INR 499 per gym per month, including four modules, payment gateway integration, onboarding assistance, and two user accounts. Business costs INR 799 per gym per month and includes six modules, payment integration, onboarding assistance, and two account logins. Enterprise costs INR 11,000 per gym per year and adds all modules, API assistance, a dedicated technical consultant, and technical documentation. A one-month trial includes four modules, full onboarding support, and cancellation at any time. Professional Enterprise includes all features, custom integrations, priority support, custom dashboards and KPIs, SSO, advanced RBAC, and dedicated onboarding and support. KriyaX suits gyms wanting connected sales and retention workflows; teams requiring non-web access should choose another platform.

KriyaX CRM pros and cons

  • Where it wins
    • Lead capture across WhatsApp, forms, APIs, and webhooks
    • Automated WhatsApp, email, and SMS follow-up sequences
    • Retention, attribution, conversion, and ROAS analytics
  • Where it doesn't
    • Web-only platform coverage
    • Paid tiers have different module access
    • Professional Enterprise pricing is not listed

KriyaX CRM fact sheet, pricing and score →

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