Kabooly CRM review
A web CRM that combines sales pipeline, campaigns, automation and booking.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Kabooly CRM brings contact management, sales pipelines, email campaigns, workflow automation, booking links, forms and lead attribution into a web application. Its positioning suits small and medium-sized businesses, particularly UK businesses, that want sales and marketing activity together rather than a contacts-only database. Teams can organize records with notes, history, custom fields and tags, move deals through customizable stages, and capture leads through forms and UTM tracking. The published product is web-based; its web application works in mobile browsers, though there is no separate native mobile app.
Campaigns are distinct from personal inbox email. Kabooly describes campaign templates, personalization, and open and click tracking, while personal email conversations can be logged as notes; two-way inbox sync is not documented. This distinction matters for teams that expect a CRM to automatically synchronize individual sales conversations. Google Calendar and Microsoft Outlook are the listed integrations, and booking links offer availability and buffer-time controls. The product also includes role-based permissions and activity visibility for team collaboration. Its integration footprint is therefore more focused than teams with a broader app ecosystem may prefer.
According to the published plans, CRM Starter costs £100 per month for 1,000 contacts, 3 team members, 5 marketing lists, 10 active deals, 3 forms and 3 automations. CRM Professional costs £200 per month and raises those limits to 7,000 contacts, 10 team members, 10 lists, 20 active deals, 10 forms and 10 automations. CRM Enterprise costs £500 per month, with 30,000 contacts and unlimited team members, lists, active deals, forms and automations. Plans are monthly, have no per-seat charges, and include a 30-day free trial. Kabooly says it provides setup and maintenance for forms, workflows and automations, while customers manage contacts, activities, deals and campaigns. Choose it if these combined CRM and campaign functions fit your team; look elsewhere if mobile apps or personal inbox synchronization are essential.
Kabooly CRM pros and cons
- Where it wins
- Contact segmentation, deal stages and lead attribution in one CRM
- Campaign email includes templates, personalization and engagement tracking
- Booking links, forms and workflow automation support lead capture
- Where it doesn't
- Starter costs £100 per month and caps teams at 3 members
- Only Google Calendar and Microsoft Outlook are listed as integrations
- No native mobile app or documented personal inbox sync
Kabooly CRM fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update