JustFOIA
JustFOIA: A cloud-based request-case workflow for agencies handling public records requests. Ranked #39 of 175 in Case Management Software by our editors (5.6/10); pricing: Pricing on request; best for public agencies managing information requests.
At a glance
- Editor score5.6 / 10
- PricingPricing on request
- Best forPublic agencies managing information requests
- Case intake formsYes
- Founded2014 · Tallahassee, Florida, United States
- Facts checked22 Sep 2026
Where it wins
- Automates task routing, reminders, escalations, and due dates.
- Supports redaction, secure delivery, and public request tracking.
- Includes reporting, exemption logs, and audit history.
Where it doesn't
- Pricing is sales-led, so costs require a vendor conversation.
- Its focus is public-records requests rather than general case management.
- The listed deployment is cloud-based, not on-premises.
Our verdict on JustFOIA
Public agencies handling FOIA and similar public-records processes are the intended audience for JustFOIA. The cloud-based platform centralizes request intake, correspondence, task routing, approvals, redaction, payments, public access, and delivery. Custom web forms and a public portal cover both sides of the process: staff can manage requests while requesters submit, track, search, and download them. Its focus is a defined government workflow rather than broad case management across unrelated service areas.
Workflow depth is a central strength. Task routing, reminders, escalations, and due dates help organize deadline-driven work, while in-app correspondence and discussion keep case communication within the platform. Document upload, redaction, and secure delivery sit alongside exemption logs and audit history. Standard and customizable reporting can support oversight, and online invoicing and payments address fee collection. Together, these features suit agencies that want a connected process from intake through response, rather than separate tools for each stage.
JustFOIA connects with Laserfiche, Adobe Acrobat, Veritone Redact, Microsoft Entra ID, Okta, and SAML, and includes single sign-on and role-based permissions. The listed compliance posture includes SOC 2 and HIPAA. According to the vendor's sales-led approach, prospects request a demo or more information rather than selecting from published plan prices, so procurement requires a direct conversation. Agencies seeking a public-records workflow with portal access and redaction should consider it; teams needing a general-purpose case platform or published self-serve pricing may prefer alternatives.
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JustFOIA pricing
JustFOIA fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Case intake forms | Yes |
| Workflow automation | Yes |
| Custom case fields | Not verified |
| Audit trail | Yes |
| Reporting dashboards | Yes |
| Mobile apps | Not verified |
| Deployment | Cloud |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, HIPAA, SSO/SAML |
| Support | Phone |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 6 integrations: Laserfiche, Adobe Acrobat, Veritone Redact, Microsoft Entra ID, Okta, SAML |
| Pricing | Pricing on request |
| Website | justfoia.com |
| Facts checked | 22 Sep 2026 |
JustFOIA integrations
JustFOIA lists 6 integrations on its own site.
- Laserfiche
- Adobe Acrobat
- Veritone Redact
- Microsoft Entra ID
- Okta
- SAML
Alternatives to JustFOIA
- UiPath Maestro Case ManagementAI-assisted case orchestration for complex, document-heavy enterprise processes.9.4
- ServiceNow HR Service DeliveryA broad HR service suite for enterprises that need cases, workflows, portals, and AI.9.3
- Pega Investigative Case ManagementA broad investigation framework for agencies managing complex cases from intake through resolution.9.2
See all JustFOIA alternatives →
Also Ranked In
JustFOIA is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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