Justdial review
A broad India-focused directory combining discovery, listings, reviews, enquiries, and bookings.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Justdial is an India-focused local search and business directory platform for people finding businesses and services by category and location. Users can view contact details, addresses, photos, ratings, reviews, offers, and directions, with selected bookings and enquiries available through the platform. Businesses can create free listings, claim existing profiles using mobile verification, add information and media, and respond to customer reviews and questions. The product is best suited to Indian consumers and local businesses that need a searchable online presence.
Its free listing provides a practical starting point for businesses: profiles can include contact details, photos, videos, services, and product information, while claimed profiles can be updated after mobile verification. Review responses and answers to customer questions give businesses tools for maintaining their public profile. Businesses seeking additional exposure can also use advertising and promoted visibility services, making Justdial relevant to both basic listing needs and paid discovery efforts. The published offering separates free profile creation from paid visibility, so it suits businesses that want to begin without a listing fee but may later pursue promotion.
For customers, the platform covers discovery through several useful paths, including local search, ratings, reviews, enquiries, quotes, bookings, and selected online transactions. Its AI-powered assistant can connect users with service providers and gather quotes, adding a guided route for service-led searches. Web, iOS, and Android access supports use across major device types. Justdial is a strong fit for India-focused local discovery and businesses managing listings and enquiries in that market. Businesses seeking an international directory or customers needing transactions for every listed service may prefer a more specialized alternative.
Justdial pros and cons
- Where it wins
- Free business listings with profile claiming and mobile verification
- Reviews, questions, photos, videos, services, and product information
- Search, enquiries, quotes, bookings, and AI-assisted provider connections
- Where it doesn't
- Paid advertising is separate from the free listing
- Online transactions are available only for selected offerings
- Its focus is India rather than broad international discovery
Justdial fact sheet, pricing and score →
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