Ivanti Neurons for Service Mapping
Ivanti Neurons for Service Mapping: Maps hybrid infrastructure and service relationships for CMDB-connected IT teams. Ranked #9 of 41 in Application Dependency Mapping Software by our editors (8.6/10); pricing: Pricing on request; best for CMDB-connected service mapping teams.
At a glance
- Editor score8.6 / 10
- PricingPricing on request
- Best forCMDB-connected service mapping teams
- Discovery approachHybrid
- Facts checked22 Sep 2026
Where it wins
- Automatic hybrid discovery across compute, network, and storage assets
- Dependency maps with visual topology and business service views
- Impact, change-risk, and incident root-cause analysis
Where it doesn't
- Pricing requires contact with sales
- Designed around CMDB-connected service mapping workflows
- Discovery uses customer-hosted components alongside SaaS access
Our verdict on Ivanti Neurons for Service Mapping
Ivanti Neurons for Service Mapping is designed for IT teams that need to understand how infrastructure, applications, and business services relate across data center, cloud, and on-premises environments. It automatically discovers physical and virtual compute, network, and storage assets, then maps application dependencies and relationships. The product is particularly suited to teams connecting service maps with configuration management data, including Ivanti Neurons for ITSM customers.
Its hybrid discovery model combines agentless probes and sensors with optional Windows and Linux discovery agents. The platform provides SaaS access while using customer-hosted discovery components, giving teams a model that spans different infrastructure locations and operating environments. Visual service and topology maps support business service views, while CMDB-connected configuration item mapping helps relate technical components to enterprise services. This makes the product a fit for organizations that need service context rather than asset discovery alone.
Analysis capabilities are a central strength. Impact and change-risk analysis can help teams examine potential disruption, while root-cause analysis is aimed at incidents and outages. The product is less suitable for teams seeking a standalone asset discovery tool or a narrowly scoped dependency visualizer without CMDB-oriented workflows. Pricing is handled through contact with sales rather than a published plan structure, so buyers should expect a sales-led evaluation. Choose it when hybrid discovery, service relationships, and operational impact analysis need to work together; consider an alternative when simpler deployment or self-service pricing is the priority.
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Ivanti Neurons for Service Mapping pricing
Ivanti Neurons for Service Mapping fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Discovery approach | Hybrid |
| Deployment model | Hybrid |
| Real-time updates | Not verified |
| Impact analysis | Yes |
| Mapped entity limit | Not verified |
| Business service views | Yes |
| Deployment | Cloud, Self-hosted |
| Platforms | Web, Windows, Linux |
| Support | Docs, Community |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Pricing | Pricing on request |
| Website | ivanti.com |
| Facts checked | 22 Sep 2026 |
Alternatives to Ivanti Neurons for Service Mapping
- ServiceNow Service MappingA strong enterprise choice for continuously updated service maps and CMDB-connected impact analysis.9.4
- OpenText Universal Discovery and CMDBBroad hybrid discovery, service mapping, and impact analysis for complex enterprise environments.9.3
- FaddomA network-aware platform for continuously mapping applications, infrastructure, and dependencies.9.2
See all Ivanti Neurons for Service Mapping alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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