IdSurvey
IdSurvey: A mixed-mode survey platform for teams collecting data online, by phone and offline. Ranked #57 of 131 in Survey Software by our editors (3.5/10); pricing: Pricing on request; best for mixed-mode surveys with offline mobile work.
At a glance
- Editor score3.5 / 10
- PricingPricing on request
- Best forMixed-mode surveys with offline mobile work
- Free planNo
- Logic branchingYes
- Founded2002 · Città di Castello, Perugia, Italy
- Facts checked22 Sep 2026
Where it wins
- Supports online, telephone, face-to-face and mixed-mode surveys
- Offline mobile collection supports face-to-face fieldwork
- Quotas, multilingual questionnaires, reports and exports support research workflows
Where it doesn't
- Pricing uses customized quotes and contact-sales packages
- There is no free plan
- The broad feature set may exceed simple online survey needs
Our verdict on IdSurvey
IdSurvey is survey software from IdWeb for professional market research, business surveys, public institutions and research organizations. It supports online CAWI, telephone CATI, face-to-face CAPI and mixed-mode studies across web, iOS and Android, with API access for connected workflows. Questionnaire tools include conditional display logic, skip branching, quota management, multilingual questionnaires and IdCode scripting. It is a strong fit for teams that need more than a basic web form, especially when fieldwork includes offline mobile interviews or multiple collection methods.
The platform covers the research cycle from distribution through analysis. Teams can send surveys by email and SMS, schedule reminders, target respondents, and connect panel traffic through links and redirects. Real-time analysis, charts, reports and dashboards support ongoing review, while Excel, CSV and SPSS exports support downstream analysis. Integrations include CRM, ERP, email marketing tools, survey panels and webhooks. These capabilities make IdSurvey suitable for structured studies that need quotas, respondent targeting and several delivery channels in one environment.
According to the vendor’s pricing model, IdSurvey is sold through contact sales, with packages based on completed interviews, interviewer licenses and customized quotes. The platform is available through cloud hosting or on-premises installation. There is no free plan, so buyers should expect a sales-led evaluation rather than self-serve subscription selection. Choose IdSurvey when mixed-mode collection, offline interviewing, multilingual work and research-oriented reporting are central requirements. A simpler online-only survey tool may be a better fit for teams that need a lightweight setup and straightforward self-service purchasing.
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IdSurvey pricing
IdSurvey fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Responses included | Not verified |
| Questions per survey | Not verified |
| Logic branching | Yes |
| Custom branding | Yes |
| Response analytics | Yes |
| API access | Yes |
| Respondent panel | Yes |
| Deployment | Cloud, Self-hosted, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | GDPR, 2FA |
| Support | Tickets, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 5 integrations: CRM, ERP, email marketing tools, survey panels, webhooks |
| Pricing | Pricing on request (source) |
| Website | idsurvey.com |
| Facts checked | 22 Sep 2026 |
IdSurvey integrations
IdSurvey lists 5 integrations on its own site.
- CRM
- ERP
- email marketing tools
- survey panels
- webhooks
Alternatives to IdSurvey
- SurveyMonkeyA broad survey platform combining branching, analytics, branding, integrations, and audience access.9.4
- QualtricsAdvanced survey research for teams that need logic, analysis, panels, and API access.9.3
- Zoho SurveyA low-cost survey platform with logic, offline collection, reporting, and Zoho integrations.9.1
See all IdSurvey alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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