IdSurvey review
A mixed-mode survey platform for teams collecting data online, by phone and offline.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
IdSurvey is survey software from IdWeb for professional market research, business surveys, public institutions and research organizations. It supports online CAWI, telephone CATI, face-to-face CAPI and mixed-mode studies across web, iOS and Android, with API access for connected workflows. Questionnaire tools include conditional display logic, skip branching, quota management, multilingual questionnaires and IdCode scripting. It is a strong fit for teams that need more than a basic web form, especially when fieldwork includes offline mobile interviews or multiple collection methods.
The platform covers the research cycle from distribution through analysis. Teams can send surveys by email and SMS, schedule reminders, target respondents, and connect panel traffic through links and redirects. Real-time analysis, charts, reports and dashboards support ongoing review, while Excel, CSV and SPSS exports support downstream analysis. Integrations include CRM, ERP, email marketing tools, survey panels and webhooks. These capabilities make IdSurvey suitable for structured studies that need quotas, respondent targeting and several delivery channels in one environment.
According to the vendor’s pricing model, IdSurvey is sold through contact sales, with packages based on completed interviews, interviewer licenses and customized quotes. The platform is available through cloud hosting or on-premises installation. There is no free plan, so buyers should expect a sales-led evaluation rather than self-serve subscription selection. Choose IdSurvey when mixed-mode collection, offline interviewing, multilingual work and research-oriented reporting are central requirements. A simpler online-only survey tool may be a better fit for teams that need a lightweight setup and straightforward self-service purchasing.
IdSurvey pros and cons
- Where it wins
- Supports online, telephone, face-to-face and mixed-mode surveys
- Offline mobile collection supports face-to-face fieldwork
- Quotas, multilingual questionnaires, reports and exports support research workflows
- Where it doesn't
- Pricing uses customized quotes and contact-sales packages
- There is no free plan
- The broad feature set may exceed simple online survey needs
IdSurvey fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update