Helper.gg

Paid#15 of 20 in Bots

Helper.gg: A cloud-hosted Discord bot for routing support requests into manageable tickets. Ranked #15 of 20 in Bots by our editors (7.1/10); pricing: Pricing on request; best for discord teams routing support requests into tickets.

7.1/10Editor score

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At a glance

Editor score
7.1 / 10
Pricing
Pricing on request
Best for
Discord teams routing support requests into tickets
Facts checked
24 Sep 2026

Where it wins
- Creates support tickets from Discord requests
- Routes requests and supports ticket-management workflows
- Keeps ticket records through transcripts and a web dashboard
Where it doesn't
- Supports Discord as its listed platform
- Cloud-hosted deployment only
- Pricing is handled through contact with sales

Our verdict on Helper.gg

Helper.gg gives Discord communities and teams a way to turn member support requests into tickets, then route and manage them. It is aimed at small and mid-market organizations that handle support within Discord and want ticket records alongside the workflow. The product is cloud-hosted and connects to Discord servers, so it is a fit for teams that want a hosted support bot rather than a separately deployed system.

Its core scope is ticket handling: members can open support requests, teams can route those requests, and ticket-management workflows help organize them. Ticket transcripts or records preserve ticket history, while a web-based service dashboard provides another place to manage the service. This combination suits teams whose support process is centered on Discord; it is less suited to organizations looking for a broader help desk spanning multiple listed platforms or integrations.

Helper.gg uses a contact-sales pricing model, so teams need to speak with sales to discuss commercial terms. The published product details describe cloud deployment and Discord support, making the platform fit straightforward for Discord-based communities but narrow for teams needing other channels or deployment choices. Choose Helper.gg if ticket creation, routing, workflow management, and records in a hosted Discord-connected service cover the need. Consider another option if a self-hosted deployment or a wider platform ecosystem is essential.

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Helper.gg pricing

Plans Pricing on requestPaid No free plan — trial or paid only. Prices checked 24 Sep 2026.

See plans on helper.gg

Helper.gg fact sheet

Free plan	Not verified
Paid from	Not verified
Supported platforms	Discord
Bot instances	Not verified
Scheduling	Not verified
Custom rules	Not verified
Activity logs	Not verified
Hosting	Cloud
Deployment	Cloud
Built for	Small business, Mid-market (editorial estimate)
Integrations	1 integrations: Discord
Pricing	Pricing on request (source)
Website	helper.gg
Facts checked	24 Sep 2026

Helper.gg integrations

Helper.gg lists 1 integrations on its own site.

Discord

Alternatives to Helper.gg

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

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Last updated 7 Oct 2026 · How we research and update