Helpable
Helpable: An affordable AI help center with useful publishing, analytics, and integration features. Ranked #48 of 136 in Knowledge Base Software by our editors (5.3/10); pricing: Free plan · 7-day trial; best for small teams needing an affordable AI help center.
At a glance
- Editor score5.3 / 10
- PricingFree plan · 7-day trial
- Best forSmall teams needing an affordable AI help center
- Free planYes
- Paid from$25/mo
- Publishing audienceBoth
- Facts checked20 Sep 2026
Where it wins
- Permanent free plan includes AI answers, chat, widgets, and SEO features
- Calli answers are grounded in published knowledge-base articles
- Translation, analytics, version restore, and scheduled publishing support growth
Where it doesn't
- Free plan is limited to 15 articles
- Custom domains start with the $25-per-month Solo plan
- SSO/SAML and private sections require the $299-per-month Scale plan
Our verdict on Helpable
Helpable is knowledge base software for founders, SaaS teams, agencies, and small businesses. It combines a searchable public knowledge base with Calli, an AI chatbot that answers from published articles. Teams can also embed a help and chat widget, manage live chat and a contact inbox, publish on a custom domain, and create internal documentation behind login. Its web and API availability, multilingual publishing, SEO structured data, sitemap, and hreflang features make it suited to teams building a customer-facing help center rather than a private document repository alone.
Pricing is structured as a permanent free plan plus monthly paid tiers. Free includes an AI knowledge base and Calli chatbot, an embeddable widget, live chat and contact inbox, 50+ languages, and structured data for SEO and AI search. Solo costs $25 per month and adds a custom domain with free SSL and AI Writer. Starter costs $49 per month and adds URL import, bulk translation, Zapier, webhooks, REST API access, surveys, full analytics, and no Helpable branding. Pro is $149 per month, adding knowledge-gap reports, answer analysis, smart handoff routing, a custom Calli system prompt, and priority support. Scale costs $299 per month and adds full white-labeling, custom Context/RAG with PDF upload, private sections behind login, SSO/SAML, and dedicated support.
The strongest fit is a small software team that wants public documentation, AI-assisted answers, live support, and multilingual publishing in one service. Scheduled publishing, article version history with restore, content analytics, and knowledge-gap reporting support an ongoing documentation workflow. Slack, Zapier, Make, webhooks, and the REST API extend its ecosystem fit, although several of the broader integration and analytics features begin at Starter or Pro. Teams with a 15-article free-plan limit, or those needing private sections and SSO/SAML, should plan around the paid tiers; Scale is the relevant option for those requirements.
Your product? Our editors can test Helpable in depth and publish a review, labelled as paid · from $149/mo →
Helpable pricing
All 5 Helpable plans and prices →
Helpable fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $25/mo |
| Publishing audience | Both |
| Article limit | 15 articles |
| Custom domain | Yes |
| SSO support | Yes |
| Version history | Yes |
| Content analytics | Yes |
| Free trial | 7 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | Live chat, Docs |
| Built for | Solo, Small business (editorial estimate) |
| Integrations | 4,000+ integrations: Slack, Zapier, Make, Webhooks, REST API |
| Pricing | Free plan · 7-day trial (source) |
| Website | gethelpable.com |
| Facts checked | 20 Sep 2026 |
Helpable integrations
Helpable lists 4,000+ integrations on its own site — the 5 named here are the ones its pages call out.
- Slack
- Zapier
- Make
- Webhooks
- REST API
Alternatives to Helpable
- ConfluenceA mature knowledge workspace with structured content, permissions, search, and Atlassian integrations.9.4
- BlueSpiceA broad, open-source knowledge base with workflows, permissions, analytics, and self-hosting.9.2
- GuruA governed internal knowledge hub with cited AI answers and verification workflows.9.0
See all Helpable alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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