Happitu
Happitu: A focused speech analytics platform with clear pricing and broad interaction QA. Ranked #36 of 39 in Call Center Speech Analytics Software by our editors (5.7/10); pricing: Paid; best for teams wanting simple priced interaction QA.
At a glance
- Editor score5.7 / 10
- PricingPaid
- Best forTeams wanting simple priced interaction QA
- Free planNo
- Paid from$250/mo
- Facts checked20 Sep 2026
Where it wins
- Evaluates 100% of interactions with customizable agent scorecards
- Combines sentiment, intent, topic detection, summaries, and compliance alerts
- Offers unlimited seats, six supported languages, and 10 listed integrations
Where it doesn't
- No free plan is available
- Pricing scales with monthly recording volume
- The product is listed for web use only
Our verdict on Happitu
Happitu is a cloud contact-center quality assurance and conversation analysis platform for teams that need broader interaction coverage and structured coaching. It automatically evaluates 100% of interactions and supports voice, chat, email, SMS, and social channels. Contact centers can use customizable agent scorecards, customer sentiment analysis, intent and topic detection, automatic summaries, compliance tracking, and manager coaching dashboards. Happitu positions the product for contact centers, particularly teams with 10–500 agents, while unlimited seats keep access from being tied to a stated seat count.
Pricing is split between the Happitu Intelligence Platform at $250 per month and usage-based recording analysis at $1 per recording hour. The platform plan includes automated quality assurance, conversation intelligence, AI-generated coaching plans, compliance violation alerts, and unlimited seats. Recording analysis is priced according to monthly recording volume, so the final cost depends on how much voice material a team processes. This structure suits organizations that want a defined platform charge with usage-related analysis costs, but teams with fluctuating or high recording volumes should model monthly usage before choosing it.
Its strongest fit is for contact centers that want a focused quality and coaching workflow rather than a broad contact-center suite. The listed integrations include Kustomer, Twilio, Five9, NICE, MyCase, Voice for Pest, Dialpad, FieldRoutes, RingCentral, and SingleComm. Six supported languages add useful reach, while compliance alerts and progress tracking support ongoing manager oversight. Happitu is a sensible choice for teams prioritizing interaction evaluation, coaching, and conversation signals; organizations seeking a free plan, a broader listed platform footprint, or fixed pricing independent of recording volume should consider alternatives.
Your product? Our editors can test Happitu in depth and publish a review, labelled as paid · from $149/mo →
Happitu pricing
All 2 Happitu plans and prices →
Happitu fact sheet
| Free plan | No |
|---|---|
| Paid from | $250/mo |
| Live call analysis | Not verified |
| Sentiment analysis | Yes |
| Compliance monitoring | Yes |
| Automatic topic detection | Yes |
| Agent coaching tools | Yes |
| Supported languages | 6 languages |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2 |
| Support | Email, Phone, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 10 integrations: Kustomer, Twilio, Five9, NICE, MyCase, Voice for Pest … See all → |
| Pricing | Paid (source) |
| Website | happitu.com |
| Facts checked | 20 Sep 2026 |
Happitu integrations
Happitu lists 10 integrations on its own site.
- Kustomer
- Twilio
- Five9
- NICE
- MyCase
- Voice for Pest
- Dialpad
- FieldRoutes
- RingCentral
- SingleComm
See all Happitu integrations →
Alternatives to Happitu
- NICE Interaction AnalyticsA broad speech and text analytics suite for enterprise contact-center teams.9.3
- Verint Speech AnalyticsA mature voice-only analytics product with strong search, compliance, and GenAI tools.9.1
- OpenText Contact Center AnalyticsA multichannel analytics suite for enterprises that need interaction trends, sentiment, and QA support.9.0
See all Happitu alternatives →
Also Ranked In
Happitu is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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