Gravity review
A rule-driven website agent for B2B qualification, scheduling, and human handoff.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Gravity is a conversational AI agent for businesses that want to qualify website visitors, answer questions from website content, and book sales meetings. It combines website crawling and content extraction with a visual conversation flow builder, configurable lead-qualification questions, CRM contact and pipeline management, and a unified inbox with transcript history. Multiple agents can have separate scopes and knowledge bases, making it suited to B2B teams with defined qualification logic, different offerings, or controlled escalation paths.
The product’s scheduling and conversation-management features are central to its sales workflow. Gravity can check calendar availability, book meetings, account for time zones, and help prevent concurrent bookings. Teams can also define escalation rules, topic boundaries, brand voice rules, and audit logging. One-click AI-to-human handoff gives representatives a direct path into conversations when automation reaches a boundary or a visitor needs personal assistance. These controls favor organizations that want structured automation rather than an open-ended chatbot.
Gravity is currently offered through a structured pilot with personal onboarding and setup for participating teams. Its pricing model is contact sales, with pilot pricing described as “Let’s talk.” The product connects with calendars and CRM systems, while its listed platform is web. Gravity should appeal to B2B teams that prioritize website-based qualification, meeting booking, scoped agents, and operational oversight. Teams seeking a broad integration marketplace, a self-serve purchase path, or support beyond the web experience should consider alternatives with those priorities.
Gravity pros and cons
- Where it wins
- Visual flows support branching, conditions, and configurable qualification rules.
- Timezone-aware booking includes concurrent booking protection.
- AI-to-human handoff, CRM management, and transcript history are built in.
- Where it doesn't
- Access is offered through a structured pilot with contact-sales pricing.
- Platform support is web-only.
- Integrations are centered on calendars and CRM systems.
Gravity fact sheet, pricing and score →
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