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GloveBoxCRM review

#2 of 29 in Insurance CRM Software

Deep insurance automation with policy workflows, portals, mobile apps, and AMS integrations.

9.3/10Editor score
GloveBoxCRM9.3 Visit GloveBoxCRM

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

GloveBoxCRM is an insurance-focused CRM for independent insurance agencies coordinating producers, customer service representatives, and virtual assistants. It brings sales, service, claims, and renewal work into dedicated pipelines, while adding built-in SMS, automatic email synchronization to client records, reporting, forms, policy monitoring, client portals, mobile apps, and an embedded quote marketplace. The platform is designed for agencies that need client-facing experiences alongside internal workflow management.

Its standout area is insurance automation. More than 100 pre-built campaigns cover sales, service, claims, and renewals, and dedicated pipelines support leads, service requests, and renewals. PolicyAssist forms can use pre-filled client data, while active policy monitoring provides automatic policy and document updates. Real-time reporting spans sales, service, claims, and client activity, giving agencies a shared view of operational work. Integrations with Applied, AMS360, HawkSoft, Momentum, EZLynx, Broker Buddha, Indio, ePay, Semsee, and Certificate Hero further support agency management and related workflows.

GloveBoxCRM also extends beyond an internal CRM. Agencies can offer a client portal through their websites and provide agency-branded iOS and Android apps for policy documents, billing, service requests, claims, and quote requests. Pricing is customized to agency requirements and handled through a sales conversation, so the product is better suited to agencies evaluating a tailored insurance workflow than to buyers seeking transparent self-serve plans. Agencies wanting deep automation and policyholder-facing tools should consider it; teams needing a general-purpose CRM or a free starting tier should look elsewhere.

GloveBoxCRM pros and cons

  • Where it wins
    • 100+ campaigns cover sales, service, claims, and renewals
    • Dedicated pipelines and policy monitoring support insurance workflows
    • Portals, branded mobile apps, SMS, and quote tools extend client service
  • Where it doesn't
    • Pricing is customized and requires contacting sales
    • There is no free plan for evaluating the product independently
    • Its insurance-agency focus may not suit general-purpose CRM needs

GloveBoxCRM fact sheet, pricing and score →

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