Giva ChangeManager review
A focused change-control system for RFCs, CAB approvals, calendars, and audit trails.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Giva ChangeManager is a cloud-based IT change management application for teams that need controlled Request for Change (RFC) processes. It centralizes configurable ITIL-aligned forms, approvals, risk assessment, scheduling, notifications, reporting, and audit history. Change teams can track successful, unsuccessful, backed-out, and induced-problem changes, while linking requests to hardware, software, and CMDB-related assets. It is aimed at organizations running formal CAB processes and structured change governance rather than teams seeking a lightweight task list.
Pricing is organized into two paid plans. Professional costs $76 USD per agent per month with annual billing and supports up to 10 agents, up to 1,500 end users or customers, 3 service desks, and 3 email inboxes. Enterprise costs $98 USD per agent per month with annual billing and removes those listed limits for agents, end users or customers, service desks, and email inboxes. A minimum of five licenses applies, and the 30-day offer is a trial rather than a free plan. The difference between tiers is therefore most relevant to organizations that need broader service-desk and user capacity.
Its strongest fit is an established IT service environment that needs approval controls, daily-to-monthly change calendars, urgent and emergency escalation to a CAB or Emergency Committee, automated alerts, KPI analytics, and a permanent RFC history. Ecosystem connections include LDAP/Active Directory, SAML SSO, Microsoft Azure/ADFS, Google Apps, Okta, REST API, Excel batch import, and Giva Help Desk and ITSM. Choose it when formal governance and traceability matter more than a low entry price. Smaller teams, organizations without CAB procedures, or buyers seeking a free plan may prefer a less structured alternative.
Giva ChangeManager pros and cons
- Where it wins
- Configurable RFCs, approval workflows, risk assessment, and emergency escalation
- Daily, weekly, and monthly calendars with permanent audit trails
- Links changes to hardware, software, and CMDB-related assets
- Where it doesn't
- No perpetual free plan; the offer is a 30-day trial
- Professional starts at $76 per agent monthly with annual billing
- Available through a web browser rather than native desktop or mobile apps
Giva ChangeManager fact sheet, pricing and score →
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