Gimiq review
A CRM-connected sales chatbot with qualification, routing, follow-up, and voice options.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Gimiq combines AI sales and customer-support agents for teams that need to engage inbound visitors, qualify leads, book meetings, and route conversations. Its sales capabilities include qualification against ICP rules, calendar routing, CRM synchronization, objection handling with approved battle cards, and automated email and chat follow-ups. The product also includes live chat, helpdesk ticketing, shared inboxes, support analytics, a knowledge base, AI voice agents, and integrations across CRM, calendar, messaging, ecommerce, and telephony systems.
The free plan supports up to 3 agents and includes 250 tickets per month, email and live chat widgets, a shared inbox queue, and basic SLA tracking. Startup costs $19 per agent per month with annual billing and includes up to 10 agents, 500 AI chat resolutions per month, 1,000 AI voice calling minutes per month, Slack, WhatsApp, and SMS channels, a same-day response SLA policy, and custom support macros. Enterprise costs $69 per agent per month with annual billing and adds unlimited agents and channels, unlimited AI resolutions, custom voice agent models, HIPAA, GDPR, and SOC 2 compliance, a 10-minute critical bug SLA response, and a dedicated account manager.
Platform fit is a central strength. Gimiq supports web and API access, connects with HubSpot, Salesforce, Pipedrive, Google Calendar, Microsoft 365 Calendar, and Calendly, and reaches customers through WhatsApp Business, SMS, Slack Connect, Facebook Messenger, and Instagram DMs. Shopify, WooCommerce, BigCommerce, and Magento integrations extend its usefulness for commerce teams. Choose Gimiq when CRM-connected qualification, meeting booking, and multichannel automation matter together. The Free plan suits smaller teams starting with shared inbox and chat workflows, while teams needing compliance controls, unlimited AI resolutions, or dedicated account management should consider Enterprise.
Gimiq pros and cons
- Where it wins
- Native synchronization with HubSpot, Salesforce, and Pipedrive
- Lead qualification, meeting routing, and automated follow-up sequences
- AI voice transfer plus WhatsApp, SMS, Slack, and ecommerce integrations
- Where it doesn't
- Startup includes 500 AI chat resolutions per month
- Paid plans are priced per agent with annual billing
- Compliance features and dedicated account management require Enterprise
Gimiq fact sheet, pricing and score →
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